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Unknown Classification Of Hijacking/keylogger

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2 replies to this topic

#1 virtualstudent08


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Posted 16 May 2008 - 02:33 AM

Symptom timeline:
1. appx 3wks ago, noticed definitive increase in CPU output, taskmanager showed SPOOLSVC.exe constantly, although I had no printer and am singularly connected via wifi. Shortly thereafter, upon shutting down, a strange screen appeared prior to, instructing me to stand-by, priority req'd downloads were being installed and to patiently hold on "shortly". This "standby" download period normally would take 5 mins before finishing / hence allowing final logoff. SCARY when I put 2/2 together along with SPOOLSVC.exe, evidently a required service for "remote" based info printing. SecurityTaskManager's "quarrantine" hold didn't work, SPOOLSVC.exe just walked out and restarted next reboot, multiple times, nothing could kill it so I just DISBABLED svc completely.

2. I vigilantly ran SPYBOT, AD-AWARE, AVG FREE / AVG ANTI ROOTKIT, TREND MICRO ON-LINE....to no avail.
subequently began trying assorted FREEWARE alternatives branching out into keylogger detection apps, malicious trojan hunters even returning to Windows Malicious software removal tool....as well XLink "ActiveX' scanner and Mcafee Rootkit Detective (POSITIVE multiple hits, as welll "Hooks"...just to complicated to attempt removal with my skill level)

3. Currently, my latest quandary's been, upon a few hours use.....my laptop screen characters, text, font, icons everything starts to SHRINK so small it''s barely visible even with constant display setting adjustment, it's becomes useless... now TELEPHONY svc is on non-stop w/RPC as dependency protection..I've disabled only to start up again, again...AND I USE NO MODEM IN ANY WAY. Primitive knowledge, and minimal research says these related services are all w/in the genre of those req'd of REMOTELY accessing systems. I've just finished stripping down my admins serivices to the bone out of fear/frustration having these weasels on my system....BUT as stateed I am strictly WIFI Connected, IE6 (MAXATHON) and via an unsecure access point at that....yea wifi junkie here, have WLAN 2.O USB W/detachable ext antenanna, amongst many others

apologize for taking liberty of including McAFEE Scan.text,, ...hopefully it shed some addt'l light.

thankyou, J


p.s. I do now have printer though no more "SPOOLSVC.exe" issues.

Attached Files

Edited by virtualstudent08, 16 May 2008 - 04:26 AM.

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#2 RenatoMejias


  • Malware Response Team
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  • Local time:04:08 AM

Posted 10 June 2008 - 09:00 PM


Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.

Please do an online scan with Kaspersky WebScanner

Click on Accept Button

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Renato Victor Mejias
Malware help in portuguese

#3 don77


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Posted 15 June 2008 - 02:31 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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