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Has Bitdefender Infected My Computer?


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#1 Fancy A Tumble

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Posted 15 May 2008 - 05:42 PM

I have a few screenshots of when I was downloading BitDefender.
I noticed the words, [[malware: http://i291.photobucket.com/albums/ll316/S...ck/download.jpg]] on one, and [[spyware: http://i291.photobucket.com/albums/ll316/S..._Jack/dhgdg.jpg]] on the other. And yet
I continued with the download because I had waited three hours and it
was nearly finished. I don't know much about computers or anything and
I have had my logged checked by one person and he said there was nothing.
I think maybe I do. I have this instinct.

Ever since I downloaded Bitdefender, my computer went slow. I got this [[error: http://i291.photobucket.com/albums/ll316/S...s_Jack/fvdd.jpg]]
when ever I clicked on Mozilla. So, I was stuck using the unsupported Netscape I
have. Microsoft Word kept needing repair, but an error occurred when I tried to repair it.
I just uninstalled that. I recently fixed my Mozilla and the error no longer comes up and it
doesn't close out. I just removed my theme and add ons.

I have tried to uninstall BitDefender. I did, but it is still scanning and updating.

And also I know because of [[these: http://i291.photobucket.com/albums/ll316/S...s_Jack/sdfe.jpg and http://i291.photobucket.com/albums/ll316/S...s_Jack/gfry.jpg]]

It is no longer in my [[add and remove programs: http://i291.photobucket.com/albums/ll316/S...Jack/dfefer.jpg]], but it is still on my computer somehow.
Two days ago, it reappeared on my add and remove. I tried to remove it, an error came up,
and I had to "ctrl + Alt + Dlt" to get the add and remove off the screen. I go back to add and remove,
and BitDefender is no longer there. It keeps appearing and disappearing from my add and remove. I don't know
why.

One more thing I should mention, it has made all links to websites look odd and unusually long.
I don't have a screenshot of that currently. I have logged into my photobucket account, and [[this: http://i291.photobucket.com/albums/ll316/S..._Jack/links.jpg]]
shows up on photobucket ever since I downloaded BitDefender.

Please, tell me, has BitDefender infected my computer with something?

Also, I have Microsoft Windows XP and on dial up.

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#2 boopme

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Posted 15 May 2008 - 07:19 PM

can you open task manager and post that screen shot?
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#3 Fancy A Tumble

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Posted 15 May 2008 - 11:06 PM

I hope this is what your asking for.

http://i291.photobucket.com/albums/ll316/S...s_Jack/task.jpg
http://i291.photobucket.com/albums/ll316/S..._Jack/task2.jpg
http://i291.photobucket.com/albums/ll316/S..._Jack/task3.jpg

#4 DaChew

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Posted 16 May 2008 - 11:28 AM

McAfee is a very powerful and intrusive anti-malware suite, bitdefender slightly less so

Add probable malware infections and you have a recipe for disaster

People say not having a resident AV is suicidal today, but the first thing the experts do when trying to clean a computer is disable it?

Trying to run 2 resident AV's on a heavily infected system is even more suicidal

Booting to safe mode thru the F8 key might enable you to uninstall McAfee. I would try to uninstall bitdefender also even if I had to reinstall it after removing Mcafee.

The majority of malware may be removed with just a few tools, fixing OS errors from protection conflicts is not quite so easy.
Chewy

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#5 ruby1

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Posted 16 May 2008 - 02:36 PM

for the sake of clarity; can you kindly list the protection programs you THINK you have on there and what you think each of them does?

one notes you are on dial up ; as you are on XP do you have SP2 installed on there?

#6 Fancy A Tumble

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Posted 16 May 2008 - 04:19 PM

I only use McAfee.
I don't use BitDefender. I've uninstalled BitDefender but it's still here.
BitDefender won't go away. It isn't on the add and remove programs anymore but it's still scanning and updating without my permission. I don't use it. I have uninstalled it, but it's still here.
And no, AVG is not on my computer. I uninstalled that after the trial ran out.

#7 DaChew

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Posted 16 May 2008 - 05:09 PM

http://www.malwareremoval.com/tutorials/safemodeboot.php

try removing bitdefender from safe mode, I would uninstall McAfee also, then remove the malware before reinstalling any AV program that runs resident protection
Chewy

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