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Explorer Keeps Restarting

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2 replies to this topic

#1 AlainMichel


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Posted 15 May 2008 - 01:09 PM


I got a virus, 172PHolmes, well blocked by BitDefender Total Security 2008,
then some 16Bits popus errors, for which I did not get enough time to take a screenshot,
and now explorer keeps restarting, while having performed the following, unsuccessfully :

- Deep Scan with BitDefender of C:\ drive only ( PC has 1,4 TB on 10 logical drives )
- sfc /scannow
- Scanned with avgas-setup- whith last signatures
- ReInstalled XP SP2 ( even in Safe Mode )
- 1ClickPCFix to fix errors

My XP has never been reinstalled since the beginning ( december 2003 ).
I already installed and runned ComboFix and hijackthis.
ComboFix did not make any progress, Explorer keeps restarting for some moment.
The same occurs in SafeMode

What more can I do ?

Thanks for your help !

Edited by Orange Blossom, 15 May 2008 - 04:01 PM.
Move to more appropriate forum. ~ OB

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#2 boopme


    To Insanity and Beyond

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Posted 15 May 2008 - 04:15 PM

Please follow the instructions here. Preparation Guide for use before posting about your potential Malware problem
Do all the steps you can then post your log here..HijackThis Logs and Malware Removal
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Orange Blossom

Orange Blossom

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Posted 17 May 2008 - 07:13 PM

Hello AlainMichel,

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/147196/explorer-keeps-stoping-restarting/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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