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Quick Fix Protocol

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#1 CTE


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Posted 30 March 2005 - 08:15 PM

Hi. First time posting and I have several questions.

I have Win.XP Pro w/SP1
Zone Alarm Pro.
MS AntiSpyware
SpySweeper (trial)
SpyBot S&D (crashes system when used)
Ad-Aware 6 (just now found this one-is out of date)
AVG Free Edition

The challenge is removing (1) Altnet (Browser Plug In)

(2) HuntBar (Browser Modifier)

(3) Downloadware Media Loads (Browser Plug In)
Files: c:system volum information \_restore

Under guidence of GURU's on ZAP user forum I have done everything to get rid of these three items yet they remain within the system. By following your Quick fix protocol (Uninstalling Spysubtract, Spysweeper, Ad-Adware 6, SpyBot S&D) (keeping MS Antispam, CWShredder, AVG Free Edtion), & then installing new Ad-Aware SE, & Spybot S&D. Will this remove these items & Can you help me with this? Thank you. :thumbsup:

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#2 tg1911


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  • Local time:05:07 PM

Posted 30 March 2005 - 11:40 PM

You need to post a HijackThis Log, to be examined.

Read the pinned post in the HijackThis forum, here
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a couple of days to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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