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Spyware Slowing Down Computer, Changing Homepage, Desktop Background, Hiding Start Bar


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2 replies to this topic

#1 cHiLd

cHiLd

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Posted 15 May 2008 - 02:32 AM

Recently my families computer has been running very slow, crashing etc. Seem to be getting a whole heap of popups, even on websites that never used to have popups (sometimes when not even using IE browser). Unsure as to whether another family member has downloaded something with malware, just want to get rid of it, any help would be greatly appreciated.

HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:13:31 PM, on 5/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\system32\Atievxx.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\WINDOWS\eWt3\command.exe
D:\Program Files\Network Monitor\netmon.exe
D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
D:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Documents and Settings\Anne\lsass.exe
D:\WINDOWS\System32\Rundll32.exe
D:\WINDOWS\mrofinu1188.exe
D:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
D:\Program Files\Microsoft ActiveSync\wcescomm.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
D:\WINDOWS\SYSTEM32\jmwnw64n.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Viewpoint\Common\ViewpointService.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\PROGRA~1\MICROS~4\rapimgr.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\System32\alg.exe
D:\WINDOWS\system32\pcntnkdm.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
D:\Program Files\Windows Live\Messenger\usnsvc.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
D:\WINDOWS\system32\rundll32.exe
D:\WINDOWS\system32\rundll32.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\explorer.exe
C:\hijackthis\HijackThis.exe
D:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theaustralian.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - D:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] D:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] D:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [Omnipage] D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LSA Shellu] D:\Documents and Settings\Anne\lsass.exe
O4 - HKLM\..\Run: [{A3-30-03-3B-DW}] D:\WINDOWS\SYSTEM32\jmwnw64n.exe DWramFF
O4 - HKLM\..\Run: [{bb7b4ee1-e1f0-3e59-c5f9-aff3f9baa243}] D:\WINDOWS\System32\Rundll32.exe "D:\WINDOWS\system32\{d32e051e-816a-375f-9875-5ce28392e0b9}.dll" DllInit
O4 - HKLM\..\Run: [runner1] D:\WINDOWS\mrofinu1188.exe 61A847B5BBF72813339330466188719AB689201522886B092CBD44BD8689220221DD3257
O4 - HKLM\..\Run: [ExploreUpdSched] D:\WINDOWS\system32\pcntnkdm.exe DWramFF
O4 - HKLM\..\Run: [BM4febbc37] Rundll32.exe "D:\WINDOWS\system32\kuoopgsd.dll",s
O4 - HKLM\..\Run: [403a3094] rundll32.exe "D:\WINDOWS\system32\swqjqeny.dll",b
O4 - HKCU\..\Run: [Weather] D:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WinUpdater] "C:\Program Files\winvi\update.exe" /background
O4 - HKCU\..\Run: [WebSUpdater] "C:\Program Files\winvi\wupda.exe" /background
O4 - Startup: Deewoo.lnk = D:\WINDOWS\SYSTEM32\pcntnkdm.exe
O4 - Startup: DW_Start.lnk = D:\WINDOWS\SYSTEM32\jmwnw64n.exe
O4 - Startup: Gmail Notifier
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: D-Link AirPlus G+ Wireless Adapter Utility.lnk = D:\Program Files\D-Link\D-Link AirPlus G+ Wireless Adapter Utility\DWLGTI.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &AOL Toolbar Search - d:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - D:\PROGRA~1\AWS\WEATHE~1\Weather.exe (file missing) (HKCU)
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D5D002A8-3E35-4CE2-A274-732A9F46F780}: NameServer = 203.22.127.36,203.22.127.135
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au
O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = qld.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = qld.bigpond.net.au
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Command Service (cmdService) - Unknown owner - D:\WINDOWS\eWt3\command.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Network Monitor - Unknown owner - D:\Program Files\Network Monitor\netmon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - D:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10541 bytes

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#2 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
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Posted 16 May 2008 - 05:38 PM

Hi cHiLd ,

I will be handling your log and helping you to get cleaned up.

Please take note of the following:

1. Please do not make any system changes yet. as any changes you make may well alter your log.
2. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean.
3. If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
4. Please reply to this thread. Do not start a new topic.

You have some nice infections there, let's get to work on them.

Step 1
Download SDFix and save it to your desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(this is the drive that contains the Windows Directory, typically C:\SDFix). DO NOT use it just yet.

Reboot your computer in SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  • Finally copy and paste the contents of the results file Report.txt in your next reply along with a new HijackThis log.
Step 2
Please download ComboFix

**Note: It is important that it is saved directly to your desktop**

There are full instructions on how to download and run ComboFix here:
How to use ComboFix
Please follow all the instructions to the letter...(this is very important)

Please ensure that you install the Recovery Console.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Click Yes to allow ComboFix to continue scanning for malware.
Note: Do not mouseclick combofix's window while its running. This may cause it to stall

When finished, it will produce a log for you. Post that log and a HiJackthis log in your next reply.

In your next reply, please submit:
SDFix report
ComboFix.txt
and a new Hjt log

Thanks

Edited by Starbuck, 16 May 2008 - 05:43 PM.

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#3 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
  • 4,149 posts
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  • Gender:Male
  • Location:Midlands, UK
  • Local time:02:15 AM

Posted 25 May 2008 - 06:30 AM

Due to the lack of feedback, this Topic is now closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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