I'm not very techie , but trying to sort out multiple pc issues. Have Windows XP, Use Firefox as main browser.
Prior to start of pc problems, had McAffee Security installed (free with Comcast), Spyware guard, and Spyware blaster. Thought I was covered ok.
Original symptoms were fake message info in system tray that I was infected with spyware and to click here to fix (this only opened this folder c:\documents and settings…
I think I ran a few free anti-spyware programs and either I or Spyhunter removed or uninstalled System guard as think it was listed as a rogue program by Spyhunter scan. Scan results found : Trojan downloader, WinActive, Rogue.SystemGuard, Media-Update. Supposedly these were eliminated, but still have a folder called C:/SystemGuardBin which “appears” to be empty.
Later the next fake spyware notification was different and it changed my display background to the light blue and the message was in yellow letters in the middle of my screen. Message said click here which resulted in opening
which offers products PC-Antispyware and PC-Cleaner
I read a few posts and suggestions on bleeping site relating to fixes for a similar
Problem and Spybot S&D was recommended so I used it and it eliminated
around 70 or 80 cases of Smitfraud-C, plus these: Microsoft Windows Security.InternetExplorer, Virtumonde, & Win32.Agent.ac.
During fix it hung up so had to run several times to eliminate everything, maybe
It was not such a “clean elimination” due to this?
Also ran a couple of other free ones that were suggested on bleeping site:
Spyware doctor (free version) found: Spyware.Favorite Man, Adware.Media Update, Email-worm. Netsky, Trojan-PWS.Sincom, Trojan.Adclicker
Windows Defender: Adware:Win32/Vasup
Kapersky on line scanner results:
Infected: not-a-virus:AdWare.Win32.Vapsup.dia (multiple objects infected)
Also ran Super anti-spyware and Dr. Web cure-it (free) but don’t remember results or if fixed anything.
I have had Gri-soft AVG and recently downloaded AVG anti-root kit (free- but which I do not know how or when to use).
I finally “temporarily fixed” the blue screen irritation by just changing my screen background in display settings and once I did that, it has been gone forever.
But…………my Comcast email which has had issues since all the pc issues began a few months ago and continues to have problems in performance, hangs up, long delays bringing up windows and/or navigating within mail, causes appearance of message to change width, sometimes reads back with lines or underlining, etc. new windows like in reply function do not come up automatically, etc.
Right now these are my concerns:
1. Obviously still having major issues with pc, but not sure what as Spybot says no problems found
2. Unsure if I can trust McAffee Suite for protection and if not, need recommendation of several free (hopefully) apps that I can safely & compatibly run along with it.
3. Comcast email issues as described above
4. Weird issues with word and cut and paste
5. Problems running QX5 digital microscope – application will not even open.
6. Problems accessing and staying logged in to favorite health forum
7. Scroll locks up on email and internet sites
8. Sometimes get 404 or 406 or 408 or ? Messages during browsing.
9. Would like suggestions for privacy & security Firefox settings as well as IE.
Would very much appreciate help in getting pc straightened out and suggestions
For which antivirus, spyware, malware, etc and firewall programs to run for future
In addition, would like to clean up any stuff that not using (& will never use) especially the “stuff” that came with pc initial setup.
Think I have allowed some registry or BHO changes when prompted by either McAffee and lately Spybot alerts.
Not sure how to back up system or use of restore points, etc. if need to undergo
Major overhaul of system.
Thanks so much, just remember that you are dealing with a 62 year old grannie who has a bit of brain fog......but with
lots of perseverance and who is very much wanting to clear up and clear out all the junk affecting pc.
I know this is lengthy for a beginning post, but was not sure what all would be helpful or not in tackling this.
Appreciate so very much any and all help and am very thankful your site exists. Looks like some dedicated really sharp folks who really care about helping others.
Edited by quietman7, 15 May 2008 - 12:17 PM.