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Infected And Need Help!


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#1 msmetal

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Posted 14 May 2008 - 08:39 PM

We have been dealing with a netbooster worm infection for a couple of weeks now. We have researched and read forum after forum, websites, you name it. All with conflicting info. Some say the whole smitfraud this is the whole problem and what the trojan thing is trying to get you to download and then you'll really be in trouble and other forums and site say that no, this is what you are suppose to download to fix your problem. We have downloaded Spyware Doctor and Trend Micro to no avail. We can't even get Trend Micro to complete a scan its gotten so bad.

I have no idea what information is needed to get assistance. I can tell you that there is nothing on that PC that matters and if the whole dang thing was wiped out and we started over, that would be fine. However, that being said, we purchased that PC second-hand and therefore have no installation disks and would have to purchase a new operating system in order to do that. Its currently running Windows XP. That's about all I know to say until someone asks me for more specific info.

Can anyone truly help us?

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#2 quietman7

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Posted 15 May 2008 - 12:13 PM

Please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix".
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 msmetal

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Posted 15 May 2008 - 08:31 PM

OMG! I think its fixed. So far so good anyways. Amazing! And I am suprised at how easy the instructions were to follow and....the time it took?! WOW! No time at all. Literally, I think it was about 1 hour, which considering the amount of hours we've spent dealing with this. I will SOOOO come here first the next time we have a problem.

Okay. So. That first log from the SDFix thing, I'll copy and paste that one here. Then I'll reply again with the log from the other one. Hopefully I'm good to go. Thank you so very VERY much for your help!!!!

SDFix: Version 1.182
Run by Bulls on Thu 05/15/2008 at 05:33 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Default HomePage Value
Restoring Default Desktop Components Value

Rebooting


Checking Files :

Trojan Files Found:

C:\Documents and Settings\Administrator\Desktop\Error Cleaner.url - Deleted
C:\Documents and Settings\Administrator\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\Administrator\Desktop\Privacy Protector.url - Deleted
C:\Documents and Settings\Administrator\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\Administrator\Desktop\Spyware&Malware Protection.url - Deleted
C:\Documents and Settings\Administrator\Favorites\Spyware&Malware Protection.url - Deleted
C:\WINDOWS\dpevflbg.dll - Deleted
C:\WINDOWS\olgdqarf.exe - Deleted
C:\WINDOWS\rs.txt - Deleted
C:\WINDOWS\vadokmxt.dll - Deleted
C:\WINDOWS\wdpoefan.dll - Deleted
C:\WINDOWS\wxvgsdbq.exe - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1359.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-15 17:42:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

IPC error: 2 The system cannot find the file specified.
scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 7 May 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\385cb67dda0ffd4dea8c0d990dc65796\BIT1.tmp"

Finished!

#4 msmetal

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Posted 15 May 2008 - 08:34 PM

And here goes the other log.....

Malwarebytes' Anti-Malware 1.12
Database version: 753

Scan type: Quick Scan
Objects scanned: 48503
Time elapsed: 16 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{53fe12c2-4429-488f-847b-7b285f8f6778} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53fe12c2-4429-488f-847b-7b285f8f6778} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{53fe12c2-4429-488f-847b-7b285f8f6778} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\Documents and Settings\Bulls\Local Settings\Tempmjiwep0.exe (Rogue.Installer) -> Quarantined and deleted successfully.

:thumbsup: So hopefully I am good to go! Unless I hear from you otherwise after taking a look at all this log stuff. (Its mostly gibberish to me!) Thanks again!!!

#5 quietman7

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Posted 15 May 2008 - 10:31 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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