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Please Help!

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#1 dewdrop67


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Posted 14 May 2008 - 07:02 PM

Ahhh, I've posted on here before about my 100% CPU and I did what
was suggested, uninstall Firefox, make sure I do not have dust in my
computer vents, etc. Well...my computer is almost unbearable.
Its VERY slow, my CPU is at 100% with just one window open. When
I pull up my task manager the majority is being used by Firefox.
On top of everything else, occassionally my internet connection will
just stop, the start menu changes to what looks like an older version of
XP and then I need to restart my computer up.

I ran Malwarebytes Anti-Malware and I got this at the end:
Files Infected:
C:\System Volume Information\_restore{099D30DC-C26B-4E90-9285-C34D0601D32B}\RP19\A0008114.DLL (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{099D30DC-C26B-4E90-9285-C34D0601D32B}\RP19\A0008122.dll (Trojan.Agent) -> Quarantined and deleted successfully.

Despite it saying they were removed sucessfully, my computer is still acting the same.....
Please help me fix this, I am at my wits end. :thumbsup:

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#2 quietman7


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Posted 15 May 2008 - 12:10 PM

If you do a Google search, you will find a lot of similar reports about this issue with various causes and possible solutions. What works for one person may not work for another.

Are you finding any suspicious processes in Task Manager? When you experience or encounter strange behavior, always check for new, unknown or suspicious processes that may be running on your system.

You can download and use Process Explorer or System Explorer to investigate all running processes and gather additional information to identify and resolve problems. These tools will show the process CPU usage, a description and its path location. If you right-click on the file in question and select properties, you will see more details about the file.
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