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fatal exception PLZ HELP!


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#1 kandice

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Posted 24 July 2004 - 09:26 PM

Windows 98 has always had problems shutting down properly and lately I get an error message Fatal exception OE at 0028:coza27A8 in VXD VWINE32 (O5) +000012DO. The current application will be terminated.PLZ HELP Thanks!

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#2 Guest_brunt_*

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Posted 25 July 2004 - 12:04 AM

Ok going to need some information from you if thats ok. What type of computer are you on? A gateway or Dell or HP. I dont want to guess thats why I ask, seems gateways have this problem alot. is there anyway you can tell if that is a zero or an "o" in the OE, let me know those 2 things and I am 99% sure I can help you with your woes :thumbsup:

#3 kandice

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Posted 25 July 2004 - 09:41 PM

I am on a Dell Latitude and I think it is the letter O. Thanks!

#4 Guest_brunt_*

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Posted 25 July 2004 - 10:37 PM

Ity looks like your using mcaffe antivirus? If so this is what you need to do go to start. click on run then type msconfig.. go to the servises tab and uncheck the Vsstat.exe program. And disable any mcaffe names you may see if those boxes. Reboot and do what you do for awhile and see if you get that error that way we can narrow it down but I am pretty sure it is mcaffe. It may be in startup tab as well. Just look for it you will find it Here is a site on how to use msconfig just in case

http://netsquirrel.com/msconfig/

#5 kandice

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Posted 26 July 2004 - 08:49 PM

I have Norton. Should I still go to that website FOR HELP? Thanks!

#6 Guest_brunt_*

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Posted 26 July 2004 - 08:58 PM

No dont go to the website thought you were running mcaffe. Does this happen when using outlook express? If so you need to redownload and reisntall outlook express and upgrade interenet explorer. Seems the Copernic Agent may be causing this. You can download outlook express here


http://www.microsoft.com/windows/ie/worldw...1downloads.mspx

#7 kandice

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Posted 27 July 2004 - 01:19 PM

Thank you ! No more problems shutting down! :thumbsup: Really appreciate the help!!

#8 Guest_brunt_*

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Posted 27 July 2004 - 02:48 PM

No problem kandice thats what we are here for. Glad you got it all sorted out!!




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