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New Dvdrw Won't Read Media


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#1 errgin

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Posted 14 May 2008 - 05:01 PM

Hi. I recently purchased a new dvd rw for my computer. The system recognized the drive and installed it without incident. The drive will not read anything I put into it. It will spin for a while and then decide there really isn't anything in there. I have tried two different drives and both exhibit the same problem. My old dvdrom drive works fine. I have tried putting the drive on both of my ide spaces, I tried installing it as master, slave and cable select. I tried installing it without the other drive, I tried a different ribbon cable. I tried the firmware updates for the drive. I believe I am out of ideas.

I have an ecs nforce4m-a v. 3 motherboard, amd 3200+ cpu, 2GB RAM. I have a dual boot set up with Vista Ultimate 32 bit and XP Pro.

I would appreciate any advice you could give me on how to get this drive to work. Thank you.

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#2 dc3

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Posted 14 May 2008 - 10:42 PM

If you look in My Computer is the drive recognized there?

If you look in the Device Manager and click on the box with the + to expand the tree are there any yellow or red indicators of trouble?

Does this happen with all media?

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#3 errgin

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Posted 15 May 2008 - 06:09 AM

yes it is recognized in my computer as the e: drive.

no, there are no problems or conflicts of any kind reported by device manager.

yes, cd, dvd, blank disc, it responds the same.

#4 errgin

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Posted 15 May 2008 - 08:54 PM

Update: I put the drive in question into an external enclosure, connected it via usb, and it can now read media. I would prefer to connect it internally, but at least it works.




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