Firstly she is unable to conect to her ISP (Sky) when I have checked to see if it is set up properly there is no Internet Options
Secondly When she tries a System Restore the page comes up on her desktop but it is all blank, we have tried starting up in safe mode but it is showing the same screen.
Thirdly The CD drive is not on Desktop and is not showing when opening My Computer. OS Windows XP SP2
Edited by Big Geoff, 14 May 2008 - 12:03 PM.