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Randomized Memory Errors

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#1 Doctor PC

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Posted 14 May 2008 - 10:20 AM

I was working on 2 desktop PCs yesterday doing basic cleanup ccleaner, avast, spyterminator, etc... After I uninstalled PC-cillin and Office2k3 off of both computers I would start reciving the following errors as I went to shutdown in a window, not BSOD: Explorer.exe Application error The Instruction at 0x00E9648 referenced memory at 0x00E9648. The thing is is that those 0x00etc error codes are never the same ones while in shutdown process. After I click on ok or cancel it continues to shutdown and reboot with no other errors. Any ideas as to what might be causeing this issue?

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#2 hamluis



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Posted 14 May 2008 - 02:59 PM


There is no easy answer to this one, see http://ask-leo.com/how_do_i_fix_the_instru...ot_be_read.html

If it were me, I would try to start by using Event Viewer to track errors which might relate...and I would ensure that apps recently installed were properly updated.

I'm a bit curious as to the reason for uninstalling the programs you mentioned, particularly if the systems were working properly before such.


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