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Hidden File Problem


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4 replies to this topic

#1 Namit

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Posted 13 May 2008 - 02:19 AM

I am unable to view some files stored in Hard disk. It has been hidden by virus. I attempted all the possibilities that I can. With the help of "folder option" I try to solve the problem. But nothing happened. What to do?
Plz help.

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#2 dc3

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Posted 13 May 2008 - 02:39 AM

Have you tried going into the Control Panel> Folder Options, click on View, under Hidden Files and Folders check the Show Hidden Files and Folders.

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#3 Namit

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Posted 13 May 2008 - 06:01 AM

Have you tried going into the Control Panel> Folder Options, click on View, under Hidden Files and Folders check the Show Hidden Files and Folders.

I have tried this. But not a changes made by me is saved after closing the Folder Option window while I have checkmarked in appropriate checkbox. It may be a cause of virus. I want such type of software that could explore window like window-explorer or virus removal tool that could remove this malware.

Edited by Namit, 13 May 2008 - 06:04 AM.


#4 Beenthere

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Posted 13 May 2008 - 07:38 AM

ehmm.. you might be having a problem with the amvo worm

I suggest you to go to this link CLICKY
Read the pinned topics
and open a new thread

#5 quietman7

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Posted 13 May 2008 - 09:27 AM

What steps did you take to clean the virus? What type of infection did you have?

You should start by running a full system scan with your anti-virus in "Safe Mode". If you already have and that did not help, then do this.

Please download MsnCleaner.zip and save to you Desktop. (in addition to removing infected files, it will remove certain restrictions on your system often disabled by malware.)
  • Extract (unzip) the file to your desktop. (click here if you're not sure how to do this) but DO NOT use it yet.
  • Reboot your computer in "Safe Mode" using the F8. To do this restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A boot menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
  • Double-click MsnCleaner.exe to run the tool.
  • Click the "Analyze" button.
  • A report will be created after the scan and will be saved to C:\MsnCleaner.txt.
  • If it finds an infection, click the "Deleted" button.
  • Reboot normally and post the contents of MsnCleaner.txt in your next reply.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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