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Omg - I Think This Pc Is Hosed


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4 replies to this topic

#1 ChristmasGuy

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Posted 13 May 2008 - 01:37 AM

Ok, first post, but man am I a big fan of this website. Used extensively in the past to resolve MANY issues....

So here is the multi-problem I am experiencing. First and foremost, this is not my pc, but a friend of the families.

1) The computer will not boot to safe mode. It blue screens everytime with reports of a bpi54.sys file when loading all the files. (I thought there was a way in safe mode, though I can't rememer, how to accept the loading of each individual file when it is loading. Anyone?) Numerous searches return jacksquat on this file.

2) In Windows (XP Pro btw, patched up but not sure about ANY AV thought I installed AVG on there a while back), I can not access anything in the Control Panel. I get the restrictions pop up box exclaiming that I don't have admin rights, which the account does. I can not bring up Regedit, I can not run HJT, or any other program. I even tried putting the HJT in the Startup folder so it would attempt to bring it up when booting, no go.

3) Tried a repair of Windows, and while it looked promising, it immediately popped another box telling me that I don't have admin policies. Now it is hung @ 34 mins installing devices, though it has been there at that screen for about 66 mins. Reboot, just wants to continue the repair.

I hate to admit defeat, really I do. I hate turning to others for help, cause I know that somewhere out in Cyberspace there is the exact same issue somewhere going on and there is the answer, only I can not find it this time. So, other than reinstall, is there anything that I can do? I seem to be in this horrible setup loop after trying a repair. (Trying another CD as we speak, hopefully that fixes that issue but who knows).

So again, any thoughts? And please don't lambaste me for missing information. I really just tried to hit the high points and I am sure I left some info out.

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#2 ChristmasGuy

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Posted 13 May 2008 - 03:21 AM

Figuring it was hosed, I reinstalled it over the top, went back and reinstalled the AVG stuff and lo and behold, it found a whole lot of stuff. Able to save the files, but most programs needed to be reinstalled.........

I'm sure I could have waited and prolly went another route, but this sure seemed to work well for the time of day and time spent on this issue!

#3 david28

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Posted 13 May 2008 - 05:40 AM

:thumbsup: to BC!

A clean install usually gets rid of all malware residing on the hard drive - although I am not sure if it removes it from components but if you think it is gone, then good to know it is :flowers:

#4 quietman7

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Posted 13 May 2008 - 09:59 AM

I could not find any info on bpi54.sys so I erring on the side of caution, I suspect it was probably related to a new rootkit component.

Rootkits are very dangerous because they use advanced techniques as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

As a precaution you should do the following:

If your computer was used for online banking, has credit card information or other sensitive data on it all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was probably compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read "When should I re-format? How should I reinstall?", "Help: I Got Hacked. Now What Do I Do?" and "Reformatting the computer or troubleshooting; which is best?".

Some types of malware can result in a system so badly damaged that a Repair Install will NOT help!. Reinstalling Windows without first wiping the entire hard drive with a repartition and/or format will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Starting over by wiping your drive, reformatting, and performing a clean install of the OS removes everything and is the safest action.
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#5 ChristmasGuy

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Posted 13 May 2008 - 04:38 PM

Dang you would have had to say that huh? I was just getting it back together too!




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