Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Bad_pool_header Error


  • Please log in to reply
6 replies to this topic

#1 Dennis H

Dennis H

  • Members
  • 893 posts
  • OFFLINE
  •  
  • Local time:09:38 AM

Posted 12 May 2008 - 06:23 AM

Howdy,

I am trying to help someone with a computer problem.

This is what he is running into.


"My system restarts randomly with a blue screen of death reading the error BAD_POOL_HEADER. Any thoughts, I have tried the google thing on it and none of the online stuff has helped, figured maybe someone had the magic bullet for this. Running XP SP2 BTW this is Microsofts answer to the problem----"

"The internal pool links must be walked to figure out a possible cause of the problem."



Any thoughts ?


Thanks,

Dennis :thumbsup:

BC AdBot (Login to Remove)

 


#2 chandannasta

chandannasta

  • Banned
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:08 PM

Posted 12 May 2008 - 12:07 PM

Disable the sound card and then restart the system and check it out

#3 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:38 AM

Posted 12 May 2008 - 04:57 PM

Check your devices in Device Manager (Start > Run > type "devmgmt.msc" (without the quotes) and press Enter). Look for any "!", "?" or "X" symbols.

Also, run chkdsk on the hard drive. Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:38 AM

Posted 12 May 2008 - 06:43 PM

Try running some online scans and see if it picks up anything. BSOD are sometimes caused by malwares:

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner
http://www.bitdefender.com/scan8/ie.html
http://us.mcafee.com/root/mfs/default.asp

Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:10:38 AM

Posted 13 May 2008 - 06:51 AM

I'd try the malware scans that extremeboy suggested first.
Then I'd have a look at this link: http://aumha.org/a/stop.php#0x19

It suggests that the error is caused by:
Disk issues
Router issues
Memory issues
Driver issues

The easiest thing to do would be to run a free hard drive diagnostic from the website of the manufacturer of the hard drive, and then run a memory test using this free diagnostic tool: http://www.memtest86.com/ That will serve to rule out problems with the physical hard drive and with the RAM.

The next things to do would be:
1) Open a Command Prompt (Start...Run...type in "cmd.exe" (without the quotes) and press Enter)
Type in "chkdsk /r" (without the quotes) and press Enter
When it asks if you'd like to schedule this for the next reboot - answer Yes and then reboot.
2) Use this link to reset your pagefile: http://www.bleepingcomputer.com/forums/topic71367.html#

The above procedures will server to rule out disk problems and memory problems - which then leaves you with either driver problems or a router problem.

The router manufacturer may have some diagnostics that you can run. If not, then you'll have to substitute a known-good router to see if that's the cause of the BSOD's (Blue Screens of Death).

Drivers are difficult to troubleshoot, so I'd suggest you read this topic for some suggestions on how to narrow down the suspect drivers: http://www.bleepingcomputer.com/forums/top...tml#entry409491

If the Debugging Tools analysis (you can post the results here for us to look at) doesn't reveal anything significant - then we'll have to enable the Driver Verifier tool (probably with the Special Pool tracking enabled). But that will rest on the results of the analysis.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 Dennis H

Dennis H
  • Topic Starter

  • Members
  • 893 posts
  • OFFLINE
  •  
  • Local time:09:38 AM

Posted 13 May 2008 - 10:17 AM

Thanks for the replies !

I am going to pass them on and hopefully he will get his computer back on track.

I am going to also suggest that he becomes a member of this site.

I have recommended this site to everyone I hear mention that they are having a computer problem.

You folks are the BEST !!

Thanks Again for your help.


Dennis :thumbsup:

Edited by Dennis H, 13 May 2008 - 10:24 AM.


#7 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:38 AM

Posted 13 May 2008 - 02:35 PM

No promblem, glad that we were able to help your friend. Please tell him to create an account on Bleepingcomputer and tell him to post his promblem it would be easier to understand the promblem if he is the person that's having trouble.

Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users