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I Need Help With Browser Issues


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#1 wtfbomb

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Posted 11 May 2008 - 10:11 PM

Okay, so, earlier today, i downloaded a keygen and my computer got screwed up. I got all these symantec email proxy popups, and i think i was being used to send spam email. I think ive cleared up that problem now, but now, whenever i try to open my internet browser, it instantly closes unless i click it rapidly to make like 20 pages, in which case it stops closing. Also, no icons or pictures are displayed on the web unless i right-click it then click "show picture". I've tried a system restore and it failed, and my norton antivirus system scan produced no results. How do i restore my icons and ability to enter my browser without clicking it 30 times???


p. s. just so you know my adobe flash and games and stuff work fine.

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#2 Queen-Evie

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Posted 11 May 2008 - 11:03 PM

http://en.wikipedia.org/wiki/Keygen:

"Keygens may also contain viruses (depending on whom they are downloaded from). When you open them and have them generate a key, sometimes the key is useless and the only thing the keygen does is install harmful software on your computer. The market-research firm IDC reported in 2006 that 59% of keygens and crack tools downloaded from peer-to-peer networks contained malicious or "unwanted" software. [1]"

You may think you got the issue cleared up, but it is possible that your computer is infected.
I will ask the moderators to look at your post; one of them may move it to the Am I Infected forum.

Edited by Queen-Evie, 11 May 2008 - 11:05 PM.


#3 quietman7

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Posted 12 May 2008 - 10:00 AM

If you use those kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, these sites are infested with a smörgåsbord of malware. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling Windows.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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