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Help please!


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#1 dannyheinous

dannyheinous

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Posted 29 March 2005 - 04:48 PM

Below is a list if files picked up by the Panda autoscan. These files could not be deleted using both the spybot and adaware programmes using your tutorials.
I have installed Norton 2005 as anti-virus and the Zonelab firewall.
Are these products any good? I mean Panda Autoscan has picked up things no other product has so that say to me I should purchase their products.
What do you recommend.
Please can you advise on how to remove what the following files.

Adware:Adware/WUpd No disinfected C:\Program Files\Media Access\MediaAccK.exe
Adware:Adware/WUpd No disinfected C:\Program Files\Media Access\MediaAccess.exe
Adware:Adware/WUpd No disinfected C:\Program Files\Media Access\MediaAccC.dll
Adware:Adware/WUpd No disinfected C:\PROGRA~1\MEDIAA~1\MEDIAA~1.EXE
Adware:Adware/nCase No disinfected C:\Temp\FLEOK
Adware:Adware/SAHAgent No disinfected C:\WINDOWS\system32\q17i9a4j.exe
Adware:Adware/Apropos No disinfected C:\DOCUME~1\DANIEL~1\LOCALS~1\Temp\cfout.txt
Adware:Adware/WUpd No disinfected C:\Program Files\Media Access
Adware:Adware/WUpd No disinfected C:\Program Files\Media Access\MediaAccC.dll
Adware:Adware/WUpd No disinfected C:\Program Files\Media Access\MediaAccess.exe
Adware:Adware/WUpd No disinfected C:\Program Files\Media Access\MediaAccK.exe
Adware:Adware/SAHAgent No disinfected C:\WINDOWS\70tovmto.exe
Adware:Adware/SAHAgent No disinfected C:\WINDOWS\system32\q17i9a4j.exe
I would really appreciate this and hopefully I will find out the neccessary to get rid.

Mty tutorial stopped when I realised I was out of my depth using the Hijackthis tool.

Many Thanks

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 29 March 2005 - 11:51 PM

Click on start, settings, control panel and double-click on add/remove programs. From with add/remove program uninstall the following if they exist:

Media Access

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program named hijackthis.exe. When the program opens click on the Config button, then click on the Misc Tools button, and click on the Check for update online button. When it completes checking/applying updates press the back button.

Now click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post here and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial with screenshots on using HijackThis you can click on the link below:

How to use HijackThis to remove Browser Hijackers, Malware, & Spyware




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