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No Web Page, But Connected


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#1 tobbyjr

tobbyjr

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Posted 10 May 2008 - 10:01 AM

I have an Acer Aspire 5520-5334 laptop, running Vista Home Premium 32 bit system

I have been working on this laptop for a week or so and cannot get a web page to display,

I am behind a netgear wireless router, but hardwired LAN connected,,both wireless and LAN connections show me sending and receiving and connected, but no web page will display,,,I can connect through this connection using another computer, so I am pretty sure the problem is with the laptop,,

Using Internet Explorer as my default browser,,and I have also installed Mozilla Firefox Browser, same problem with Mozilla,no web page,,

Diagnose and repair option shows no problems found with connection,

I have ran spybot and AVG antivirus and all spyware and viruses are gone, had a SHeur AYGN trojan but AVG moved it to the vault,,,spybot fixed all problems and I did not have a Browser Hijacker, just basic spyware,,,,,Ran hijackthis also, but did not see anything really bad,,,,Had this problem before I ran spybot and AVG,,,I have ran out of options,,

I seem to think this is a setting problem in my laptop,,but don't really know because networking is my weakness,,,I have posted my ipconfig/all log, and can post my hijackthis log if needed,,,

any help will be appreciated,,,what can I try next??

Microsoft Windows [Version 6.0.6000]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Users\boss>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ezzy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-38-60-78-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ada4:a2ba:ced6:ebe%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, May 10, 2008 9:48:02 AM
Lease Expires . . . . . . . . . . : Sunday, May 11, 2008 8:41:19 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234886868
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-1D-D9-25-A3-BC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{06BF1744-9144-48C7-8B25-1013D9CC2
663}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{13CDFF80-1126-4C42-BFDA-CF21C68B1
754}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.4%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:2806:1090:e76a:b26b(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2806:1090:e76a:b26b%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\boss>

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#2 tobbyjr

tobbyjr
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Posted 11 May 2008 - 09:48 AM

Got the web back,,,,Thanks to someone called CIOSUMDAY from another site,,,,,here is his post, maybe it can help someone else.....

Sadly this is a Windows Update caused error. Its update KB947864. Microsoft Help and support has the following pages:

1) http://support.microsoft.com/kb/947864
2) http://support.microsoft.com/kb/942818

I uninstalled update KB947864 and the Internet Explorer and Firefox worked like a champ. Its a shame that they cause their own programs to stop working. The second link is a "resolution" they have, however they want the user to contact a third party vendor to solve the issue. I found it much easier to uninstall the update.




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