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Duplicating Short Cuts

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#1 geotan


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Posted 10 May 2008 - 03:51 AM

Good day to all you Gurus,
Running XP Home SP2 with AMD Athlon 3200+ and 2 GB Ram.
I had a problem where I could not open any programme whether I clicked on a Desk To Shortcut or used the Start Menu.
I sent it away to a repair shop, they brought it back saying that everything was ok but it is not.
If I click on a shortcut it does not open the programme but puts a duplicate shortcut on the Desk Top. If I open Internet Explorer [6] from the Start Menu I get the message "has to close" and sometimes get a message about Dr Marten [whatever that is].
Next problem. I had to put in all the serial numbers for all Adobe programmes but when I tried to put in the serial number for Adobe Audition it tells me that it is an invalid number. I went in to Control Panel>Ad d/Remove programmes there are TWO listings for Audition. I tried to uninstall them but cannot.
I got in touch with the company that did the repair for me but all they want to do is a complete reinstall of Windows and charge me again which I am reluctant to let them do as they will not do it for free even though they told me that the machine was repaired.
I would appreciate any advice that you can give me.

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#2 garmanma


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Posted 10 May 2008 - 10:20 AM

Do you have a XP CD? You could try some repair options
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why won't my laptop work?

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#3 geotan

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Posted 10 May 2008 - 10:39 AM

Yes I have the CD. In fact there are two. Support driver CD and Product Recovery CD. Is it difficult to do a repair? Will I lose all that I have saved on the hard drive?

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