Posted 09 May 2008 - 09:20 PM
I have a Toshiba laptop, running XP, with wireless connection.
Recently my Nortons 360 advised an update was available, and I duly downloaded it. I then ran Spybot to make sure nothing came in with it.
Spybot found Virtumonde which I "removed" with Spybot.
I then couldnt connect to the internet / receive email.
I have run Nortons itself and it found trojan.vundo, and Nortons wanted to reboot to fix it.
This I did, still cant connect to the internet.
I have used the search function on this forum for internet connectivity, several threads said to run Avast!, which I downloaded via the PC I am using to send this note, transfered via data key. It didnt find anything, but, there were 5 files it couldnt scan.
I tried running sfc / runnow from the start menu and the prompt screen flashes up literally for a minisule of a second and then disappears.
I have skimmed the forum on Trojans / vundo and all the adviice seems to require internet connection, which I dont have on the PC with the problem!!
I have run Ad-aware, found a few tracking cookies but nothing else.
Nortons then said "it has encountered a problem" and takes me down the path of checking my connectivity, and ends up wanting to establish a dial up connection ( I dont have a phone line in the house to do that !!)
When I click on the Explorer icon, it gives me the std "Internet Explorer cannot display the webpage" message, and when I use the "diagnose connection problems" it ends up trying to tell me to check the firewall settings.
I have disabled the firewall, still nothing.
Lastly, the PC does have wireless connection with the router.
All help gratefully received