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#1 tashkent

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Posted 21 March 2005 - 08:32 PM

Can someone tell me a reason that my computer ( motherboard) will only accept up to 384 ram? I have three slots, if I put a 512 ram chip set into one slot, it will only read it as 128 same if I put in a 256 ram chip set. Except I am sure that one time when I was moving the 256 ram to different slots that the computer did read it as a 256. Yet I have tried this again and I cannot get it to see 256 it reads 128.

So right now I have two 128's and a 256 and the motherboard see 384. I have a 512 chip at home doing nothing.

Does someone know if I can do something to have the motherboard except the higher ram?

Kevin L

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#2 frankie12

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Posted 21 March 2005 - 10:13 PM

:thumbsup: to BC tashkent

If you would like your question answered fully re-post it in the Operating Systems under your operating system, which can be found at http://www.bleepingcomputer.com/forums/Ope...ystems-fc3.html

Enjoy Your Time at BC.

#3 tashkent

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Posted 22 March 2005 - 02:21 PM

Can someone let me know how come my motherboard does not see the more Ram I put in. I does not matter if I put a single 512 Ram it see it as only 128
I put a 256 in and it saw it, but now that I have taken it out to try the 512 by itself, the computer is not seeing the 256 anymore, It see it as a 128. So right now I have (2) 128 and the 256 and the computer is seeing only 384.

Can anyone give me a sugestion?

Thanks

Kevin

#4 frankie12

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Posted 22 March 2005 - 09:49 PM

Have you checked if your computer can support 512 ram.

#5 phawgg

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Posted 22 March 2005 - 10:15 PM

A couple things come to mind, in addition to what frankie12 stated, tashkent.

If you post the make & model of the computer, and the RAM sticks, we might be able to search for answers.

The exact numbers always help.

ALSO:

This free program might shed some light on the situation, also
since it is a system reporting program:

http://www.snapfiles.com/get/everest.html

It comes with a built-in hardware database and physical information for CPU, motherboard, hard disks, optical drives, chipset and much more. The information can be displayed on-screen, printed, or saved as a report in HTML or text format. The built in diagnostics module can help you find potential problems, by higlighting them in the report and also includes links to manufacturers web sites, driver updates and more. An easy to use report wizard allows you to create detailed reports in the format of your choice.


It is possible to let it determine the exact numbers for you.
Follow the prompts & help files to download it & use it.

Some reports can be simply edited using cut/copy/paste and the facts involving
your problem could then be posted.

Or just reead the report(s) and type the information
that relates to the problem as a reply to this post, perhaps.

Edited by phawgg, 22 March 2005 - 10:15 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#6 tashkent

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Posted 29 March 2005 - 11:35 AM

Thanks for you help, it's setting me in the right direction. I'm still no closer to an answer though. My computer does not want to recognise more ram. I place a 512 in and it sees it as 128. I believe it has seen a 256 set alone ( can't remember) but it now sees a 256 alone as a 128. Right now I have two 128 and a 256 and the computer sees it as 384. Below is some of my computer information. Can you help? Thanks
Kevin
[ Caches / Internal Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 32 KB
Installed Size 32 KB
Supported SRAM Type Synchronous
Current SRAM Type Synchronous
Socket Designation Internal Cache

[ Caches / External Cache ]

Cache Properties:
Type External
Status Enabled
Operational Mode Write-Back
Maximum Size 2048 KB
Installed Size 256 KB
Supported SRAM Type Synchronous
Current SRAM Type Synchronous
Socket Designation External Cache

[ Memory Modules / BANK_0 ]

Memory Module Properties:
Socket Designation BANK_0
Type DIMM, SDRAM
Speed 70 ns
Installed Size 128 MB
Enabled Size 128 MB

[ Memory Modules / BANK_1 ]

Memory Module Properties:
Socket Designation BANK_1
Type DIMM, SDRAM
Speed 70 ns
Installed Size 128 MB
Enabled Size 128 MB

[ Memory Modules / BANK_2 ]

Memory Module Properties:
Socket Designation BANK_2
Type DIMM, SDRAM
Speed 70 ns
Installed Size 128 MB
Enabled Size 128 MB

[ Memory Devices / BANK_0 ]

Memory Device Properties:
Form Factor DIMM
Type EDRAM
Size 128 MB
Device Locator BANK_0
Bank Locator Bank0/1

[ Memory Devices / BANK_1 ]

Memory Device Properties:
Form Factor DIMM
Type EDRAM
Size 128 MB
Device Locator BANK_1
Bank Locator Bank2/3

[ Memory Devices / BANK_2 ]

Memory Device Properties:
Form Factor DIMM
Type EDRAM
Size 128 MB
Device Locator BANK_2
Bank Locator Bank4/5

#7 LoLucky

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Posted 29 March 2005 - 12:24 PM

Looks to me you are using Everrest.

Can you please post in this Post your Motherboard Specs as well?

To reply to this Post please Click the Add Reply button at either the top or bottom of this page.

Edited by LoLucky, 29 March 2005 - 12:27 PM.


#8 tashkent

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Posted 29 March 2005 - 02:01 PM

Thank you for your interest. Here I believe is the motherboard info you asked for.
Field Value
Motherboard Properties
Field Value
Motherboard ID 06/19/2000-693-596-W977-2A6LGH2AC-00

Field Value
Motherboard Name Shuttle AV11
Field Value
Front Side Bus Properties
Field Value
Bus Type Intel GTL+
Field Value
Bus Width 64-bit
Field Value
Real Clock 100 MHz
Field Value
Effective Clock 100 MHz
Field Value
Bandwidth 800 MB/s
Field Value
Memory Bus Properties
Field Value
Bus Type SDR SDRAM
Field Value
Field Value
Chipset Bus Properties
Bus Type PCI
Field Value
Bus Width 32-bit
Field Value
Real Clock 33 MHz
Field Value
Effective Clock 33 MHz
Field Value
Bandwidth 133 MB/s
Field Value
Motherboard Physical Info
Field Value
CPU Sockets/Slots 1
Field Value
Expansion Slots 2 ISA, 5 PCI, 1 AGP
Field Value
RAM Slots 3 DIMM
Field Value
Form Factor ATX
Field Value
Motherboard Size 190 mm x 300 mm
Field Value
Motherboard Chipset ApolloPro13

Thanks
Kevin

#9 tashkent

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Posted 29 March 2005 - 06:35 PM

I heard from someone that the reason that my motherboard is not seeing the added RAM (see previous post) is because I need to upgrade my bios.
I really did not know how to do this, but I did something and now I do not know if what I did do; did anything. Here is what I did.

1) Downloaded from Bootdisk.com ( Driver Free Disk For Bios Flashing)
This download I believe formatted my floppy so that the computer
when restarted booted from the floppy to DOS

2) Downloaded from http://www.driverscollection.com/?V=Shuttle&S=4
AV11 (V2.x) and saved to ths same floppy as above
3) Restarted computer with floppy in and the computer went to DOS
4) I typed in run:av11s12j hit enter ( av11s12j) was the only file saved on floppy.
5) A screen came up with a line saying run program (and then it had the progam
av11s12j) filling in what would be the blank space.
6) All I did at this stage was hit enter and the program began running. It seemed
do me to be writing to memory as it went through it's stages. At the very bottom
It gave the warning to not reboot or loose power.

DO you think I flashed the bios (upgraded) I can tell no difference or know how or where to look to see if there was a change. I also tried the other two versons that where there for the Shuttle AV11 it did the same with all three.

So did I do anything What I did do did not solve the reason for doing it, which is what is stated in previous post.
Any help would be greatly appreciated
Oh when I run Everest it still tells me my bios is over 2yrs old.

thanks Kevin

#10 Leurgy

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Posted 29 March 2005 - 08:41 PM

It sounds like your bios flash was successful or you would not be able to boot. What you describe sounds like a normal flash although most times you will see a message that says it was ok but that depends on the bios flash utility like the bootdisk.com one. I've never used that one to flash a bios. Version 3.x will be the newest one and the fact that it is 2 years old is normal as that mobo is probably older than that.

Its quite possible that your mobo won't support that much ram. The Everest report in your other thread says that you have two different types of ram. Thats never a good idea. It also says that you have 128MB installed and 128MB enabled. This leads me to believe you need to go into the bios and enable a higher amount of ram. Unfortunately the Shuttle site doesn't support your motherboard anymore so we can't see the manual.

Reboot your computer, go into the bios (usually you need to press Del, sometimes F10 or F12 when the screen lites up) and look for a setting under Advanced Chipset Configuration that talks about enabled ram. Use the arrow keys to highlight this area and using the page up or the enter key see what options you have but don't make any changes. Make sure you write down what it says before you start looking at the available changes so you can put it back to what it was.

Go to www.crucial.com and run the two memory configurators ( To find the right memory upgrade, start by choosing your computer manufacturer from the menu below and Need a really easy way to find out what memory you have and what memory you need?) and post back with what they tell you.

Post back in this thread (don't start another one) and let us know what you find out.

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#11 yano

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Posted 29 March 2005 - 10:03 PM

Also your computer may support a feature where both cards may have to be the same. Also you may want to download this and run a memory test with this... to see if anything comes up... http://www.memtest86.com/




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