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Smitfraud-c.core-can't Boot Safe Mode

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#1 Zeoran


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Posted 08 May 2008 - 05:10 PM

Hello, I'm a pc tech with a hell of a problem. I've got a customer's laptop that I know is infected with Smitfraud-C.core. Thing is, the system boots great into normal mode but won't boot into safe mode so I can't use the normal tools I use to get rid of smitfraud. Every time I try to boot into safe mode, safe mode with networking or safe mode with command prompt, it simply locks up. I tried a repair-install to see if that would get me able to boot into safe mode, still no go. I could swap out his registry hives with clean ones and boot then, but then the smitfraud fix tool would be ineffective without his active registry hives. I've tried searching for and I've deleted the core.cache file in the \system32\driver folder at least 3 times, but it's still hiding in there somewhere.

Please help me find a way to either get this darn thing to finally boot into safe mode so I can use the normal tools, or give me manual instructions on how to remove smitfraud the hard way. (I can boot to a utility cd based on WinPE, so I can make changes to his registry and delete files just fine)

ps - there's no system restore points in case that's one of your ideas... in the normal procedure of doing a virus/spyware cleaning on it, I deleted the system restore folder....



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#2 quietman7


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Posted 09 May 2008 - 08:04 AM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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