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Help! I've Got Virtumonde And Probably A Few Other Things


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#1 sara_dickinson

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Posted 07 May 2008 - 11:08 PM

Hi there :thumbsup:

Over the past two weeks, I have scoured the internet for ways to remove virtumonde, and have followed every tutorial and post I could find. I've ran countless adware and antivirus programs. My Symantec Antivirus Corporate Edition says I have nothing wrong, but Spysweeper and Spy Doctor turned up Virtumonde.

I've ran combofix, malwarebyte's anti-malware, superanti-spyware, ccleaner, and spybot search and destroy, to name a few. The pop-ups have not ceased tho, and I also followed all of the removal/cleaning instructions for malware at <a href="http://forums.majorgeeks.com/showthread.php?t=35407">Majorgeeks.com/showthread.php?t=35407</a>.

I'll attach my logs (except combofix, which I have but will wait to post unless you need it), hopefully someone can figure out what's wrong! Thank you for reading :)

Attached Files



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#2 teacup61

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Posted 08 May 2008 - 12:10 AM

Hello sara_dickinson,

Welcome to Bleeping Computer :thumbsup:

I would very much like to see the original ComboFix log, please ma'am. :)

Thanks,
tea
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Error reading poptart in Drive A: Delete kids y/n?

#3 sara_dickinson

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Posted 08 May 2008 - 11:57 AM

Hi there!

Thanks for checking this out, here's my combofix log attached :thumbsup:

Sara

#4 teacup61

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Posted 08 May 2008 - 12:20 PM

Hello,

You have a LOP infection. Please navigate this folder and delete it: C:\Documents and Settings\All Users\Application Data\live 64 math does

* Download Deljob.exe and save it on your desktop.
Doubleclick Deljob.exe.

A log, (logit.txt) should open afterwards. This log will be present on your desktop
Post the contents of the logfile in your next reply together with a new Hijackthis log.

Let me know if it's better. :thumbsup:

Thanks,
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Error reading poptart in Drive A: Delete kids y/n?

#5 sara_dickinson

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Posted 09 May 2008 - 03:25 PM

I tried to delete that file, but it said it was in use, so I rebooted and tried again and it let me delete it. Still getting a lot of pop-ups, are those part of a LOP infection?

Here's the two new logs :thumbsup:

Thanks again
Sara

Attached Files



#6 teacup61

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Posted 09 May 2008 - 03:47 PM

Hello,

are those part of a LOP infection?

Yes, but this post should take care of them. :thumbsup:

* Open notepad - don't use any other text editor than notepad or the script will fail.
Copy/paste the text in the quote box below into notepad:

Folder::
C:\Documents and Settings\All Users\Application Data\BENDPROGRAMGLUECDROM
C:\Documents and Settings\All Users\Application Data\live 64 math does

File::
C:\WINDOWS\Tasks\98D7BCDBA2243AB7.job


Save this as txtfile CFScript

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

Posted Image

This will start ComboFix again.

After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Thanks,
tea
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Error reading poptart in Drive A: Delete kids y/n?

#7 sara_dickinson

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Posted 09 May 2008 - 03:59 PM

Wow you guys are really prompt on here :thumbsup:

Here's the new combofix and hijackthis, thanks :)

Attached Files



#8 teacup61

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Posted 09 May 2008 - 04:31 PM

Hi there,

How is it running now?
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?

#9 sara_dickinson

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Posted 10 May 2008 - 06:14 PM

So far so good, I haven't seen any more pop-ups :thumbsup:

Thanks a lot, I think I'm clean! Unless you noticed anything else lol.

Thanks again this thing was driving me nuts :)

#10 teacup61

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Posted 10 May 2008 - 06:36 PM

Hi there,

Very glad to know it, and you're most welcome. :thumbsup:

Please delete ComboFix and its accompanying folder C:\Qoobox. Empty your Recycle bin and reboot your computer.

I'd like for you to look for this folder manually to be sure it's gone, please: C:\Documents and Settings\All Users\Application Data\live 64 math does

If it's gone, then I do believe we'll be done here. Be sure and let me know!

Thanks,
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Error reading poptart in Drive A: Delete kids y/n?

#11 sara_dickinson

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Posted 10 May 2008 - 11:03 PM

Yup, that live 64 math does file is gone :thumbsup:

Still no pop-ups and I'm not getting any lag now either, it looks good!

Thanks so much, you're a life saver :)

Sara

#12 teacup61

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Posted 10 May 2008 - 11:44 PM

Hi Sara,

Excellent! :thumbsup: You're most welcome. :)

If there are no further problems:

Below I have included a number of recommendations on how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously! These few simple steps can stave off the vast majority of spyware problems.

Regularly go to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows, including the latest version of Internet Explorer. This can patch many of the security holes through which attackers can gain access to your computer. You should also turn on the Windows automatic update feature.

It is very important to maintain your Firewall.
A tutorial on understanding and using firewalls may be found here.

In order to protect yourself against spyware, you should consider installing and running the following free programs:

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

IE/Spyad:
It places over 5000 malicious websites and domains in your IE's restricted zone.
IE/Spyad

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

* Avoid illegal sites, because that's where most malware is present.
* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. A lot of free software can bundle other software, including spyware.

Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

Please make sure to run your antivirus software regularly, and to keep it up-to-date.

Take care!
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
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Error reading poptart in Drive A: Delete kids y/n?

#13 teacup61

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Posted 13 May 2008 - 11:33 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Please make a donation so I can keep helping people just like you.
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