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Computer Won't Start


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7 replies to this topic

#1 extremeboy

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Posted 07 May 2008 - 06:51 PM

Hi,
My dad's computer wouldn't start today, it was working perfectly fine yesterday, until today he pressed the turn on button but nothing appears just a black blank screen, nothing appears then my dad has to turn it off by holding the shutdown button. Please don't mention anything about reformating the computer because my dad has many important files/folders that he needs for his business. By the way this is a laptop, Microsoft Xp, NTFS, I think it has 1gb of ram or maybe a bit less.
Hope that was enough information and someone please help me.

Regards,
Extremeboy

Edited by extremeboy, 07 May 2008 - 07:13 PM.

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#2 Budapest

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Posted 07 May 2008 - 07:52 PM

Can you get into the BIOS? If not then maybe the screen has died or some other hardware failure.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 extremeboy

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Posted 07 May 2008 - 08:18 PM

Hi Budapest, I can't get into the BIOS after I turn it on it's just a blank screen. I doubt that the screen has died, but the hardware failure could be possible.
Any other advice?

Regards,
Extremeboy
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#4 Budapest

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Posted 07 May 2008 - 08:43 PM

Try plugging in an external monitor. Laptop screens do die - it happened to one of my colleagues last month.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 extremeboy

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Posted 08 May 2008 - 06:49 AM

Hi,
Did what you said still doesn't work, Screen is still blank

Extremeboy
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#6 usasma

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Posted 08 May 2008 - 07:59 AM

Do you have to hold down the power button for a while before it turns off? If so, it may be that Windows has actually loaded, but you just can't see it.

If this is the case, then it's likely to be your video card, your monitor, or the cables between them.
Try hooking up an external monitor - if it still doesn't work, then it's likely to be the video card (not usually fixable in a laptop)
On some laptops you've got to press the Fn key along with one of the Function keys to shift the display to the external monitor.

The good news is that the data is likely still there on the hard drive - so it should be recoverable.
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#7 extremeboy

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Posted 08 May 2008 - 02:29 PM

Hi usasma.
Thanks for the information and yes it takes a while before it turns off. Maybe the windows is actually loaded.
I will try pressing the Fn key along with one of the Function keys and see if that works when my dad comes back

Regards,
Extremeboy
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#8 extremeboy

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Posted 08 May 2008 - 08:26 PM

Hi,
Thanks for everyone's advice. My dad's... helper I should say changed the hard-drive and now's working fine with some minor errors, like there's a loud noise when starting the computer. I think after a while the noise should stop eventually. Any ideas what that noise is coming from and why?

Regards,
Extremeboy
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