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Unable To Extract .exe Files To Reinstall Avg Antivirus Program


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#1 itcbtc

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Posted 07 May 2008 - 06:04 AM

In an effort to upgrade my AVG software, my current version was uninstalled and I was not able to install the upgrade. In trying to fix the problem, AVG sent me .exe files to extract and my computer is blocking them. I checked the 'show hidden files' but they are not showing and still blocking.

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#2 garmanma

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Posted 07 May 2008 - 07:47 AM

Reboot the computer and start tapping the F8 key. When the option presents itself, select safemode and try it from there
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#3 OldGrumpyBastard

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Posted 07 May 2008 - 01:05 PM

My question is this: How did you remove the previous program? If you used Windows Add or Remove there are probably remnants of the program left installed that are blocking you. Try this: Start>All programs>Hover over AVG and open the drop down box...Select Un-install and go from there (if it is still there).
Does this look like an OldGrumpyBastard or what?




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