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Wallpaper Says Computer Has Virus


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#1 JPatrick7574

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Posted 06 May 2008 - 11:51 PM

I need help. When I turned on my computer, the wallpaper was changed and said that my computer was infected and I needed to scan by "Clicking Here". There is also pop-ups in the lower right corner saying basically the same thing. It will not allow me to run Norton, open internet explorer, or type on the keyboard, among other things. I did run adaware, but that didn't work. Please don't tell me I'm screwed, please tell me how to fix this. Also, this is on my laptop. Thanks very much.

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#2 boopme

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Posted 07 May 2008 - 07:17 PM

Hello and welcome. What is your Operating system? XP,Vista etc..?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 JPatrick7574

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Posted 08 May 2008 - 06:06 AM

I did all that and I thing i got rid of it, but now i can not get on the internet. It says some thing about my ip address. Can not get on LAN or wireless. Any suggestions. Also, here I ran malaware twice, but for some reason the first time I ran it is not in the log, but here is the second time I ran it. Tnaks for your help.

Malwarebytes' Anti-Malware 1.12
Database version: 727

Scan type: Full Scan (C:\|)
Objects scanned: 70934
Time elapsed: 31 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{aa4939c3-deca-4a48-a454-97cd587c0ef5} (Adware.NetOptimizer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{eee4a2e5-9f56-432f-a6ed-f6f625b551e0} (Adware.NetOptimizer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0d39a900-0f3a-4c29-a254-3e65244fdc34} (Adware.PlayaZ) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0d39a900-0f3a-4c29-a254-3e65244fdc34} (Adware.PlayaZ) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\playmp3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Mirar (AdWare.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\PlayMP3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
C:\Documents and Settings\The Garage\Start Menu\Programs\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\PlayMP3z\PlayMP3.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ide21201.vxd (Adware.Winad) -> Quarantined and deleted successfully.
C:\Program Files\PlayMP3z\uninstall.exe (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
C:\Documents and Settings\The Garage\Start Menu\Programs\PlayMP3z\Run PlayMP3z.lnk (Adware.PlayMP3Z) -> Quarantined and deleted successfully.

#4 JPatrick7574

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Posted 08 May 2008 - 06:08 AM

Ignore this last log, This was the log from the wrong computer, I will post the right logs shortly. Thanks




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