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help me please! about:blank comp slow...


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4 replies to this topic

#1 riddik500

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Posted 28 March 2005 - 08:09 PM

hello. and thank you for reading this. My computer has about: blank on its internet homepage. I dont know how this happened, i did not go to any nasty sites or maybe it somehow installed by accident. Please help me my computer freezes every minitue. i dont even think i will be able to post this :thumbsup:
here my hijack this log...
Logfile of HijackThis v1.99.0
Scan saved at 4:38:54 PM, on 3/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {986EB30A-4B14-6249-1774-A75D9AEAC359} - C:\WINDOWS\system32\iehc.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\system32\khooker.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [ntil32.exe] C:\WINDOWS\ntil32.exe
O4 - HKLM\..\RunOnce: [sdkwc32.exe] C:\WINDOWS\system32\sdkwc32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1097446328984
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\ntsv.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

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#2 riddik500

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Posted 28 March 2005 - 11:41 PM

i will follow any advice given... :thumbsup:

#3 QuietFusion

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Posted 29 March 2005 - 02:55 AM

Hi,

First make sure you can view all hidden files and folders, use this link for help.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Copy all my instructions into wordpad and save to your desktop. You can't have any open browser windows.



Now Download the following Cleanup! About:Buster, CWshredder, Ad-aware, & Spy-Bot.
  • Updating Ad-aware:
    Double-Click the Desktop Icon > Click 'Check For Updates Now' > Click 'Connect'
  • Updating Spybot:
    Double-Click the Desktop Icon > Click Update > Drop-Down Box UniDo(Europe) > Select Pure-Elite(USA) or EON (AU) > Click 'Search for Updates' > Click 'Download Updates'
Please Copy ALL My Notes Below Into Notepad and Save the File to Your Desktop. You Need to be Offline and In Safe Mode to Remove Everything in your Log

Now rebooot into safe mode (press f8 during reboot, select safe mode) and DON'T reconnect to the net. You MUST be in safe mode to remove the About:Blank Bug on your system.

Run Hijackthis and place a check next to the following

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ssypq.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {986EB30A-4B14-6249-1774-A75D9AEAC359} - C:\WINDOWS\system32\iehc.dll
O4 - HKLM\..\Run: [ntil32.exe] C:\WINDOWS\ntil32.exe
O4 - HKLM\..\RunOnce: [sdkwc32.exe] C:\WINDOWS\system32\sdkwc32.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\ntsv.exe (file missing)

and click fix.

Remain in safe mode for the next part of the removal.

- First Run the Cleanit! Program

- Next, Unzip the About:Buster Program to your desktop > Double-Click the Folder > Double-Click About:Buster > Click 'OK' > Click 'Start' >

now the program will start to run, it will take a few minutes, once the program is complete go ahead and run the program again.

- Double-Click CWShredder and click 'Fix'
  • Close CWShredder, open Ad-aware and make the following changes to the settings in Ad-aware.
  • Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Scanning Engine:
    check: "Unload recognized processes during scanning."
  • Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Cleaning Engine:
    Check: "Let Windows remove files in use at next reboot."
Press 'Proceed'

Press 'Start'
  • Select option 'Use Custom scanning options'
  • Click 'Activate in-depth scan'
  • Press 'Select drives\folders to scan' Select the active partition which is usually C:
Click 'Customize'
  • Make sure the following are all are Checked:
  • 'Scan Within Archives'
  • 'Scan Active Processes'
  • 'Scan Registry'
  • 'Deep Scan Registry'
  • 'Scan My IE Favorites For Banned URL'S
  • 'Scan My Hosts File'
Click 'Proceed'
  • Now press "Next" to let Ad-aware scan your drives.
  • Once Ad-aware has completed its scan click 'Next' > Now Click 'Scan Summary' > Click All the Boxes with a Green Check Mark
  • Now Click 'Next' and Finally Click 'OK'
Close Out Ad-aware

Open Spybot.
  • Click 'Search & Destroy'
  • Click 'Check for problems' (the program will now search your HDD)
  • Make sure all finding are checked and click 'Fix Selected Problems'
Close SpyBot!

Now Delete the following Files.

Files:
C:\WINDOWS\system32\ssypq.dll
C:\WINDOWS\ntil32.exe
C:\WINDOWS\system32\sdkwc32.exe



Reboot back into normal mode
Download the Hoster from here: http://members.aol.com/toadbee/hoster.zip
Press 'Restore Original Hosts' and press 'OK'
Exit Program.


Once complete post a fresh Hijackthis log in your thread.

PS: Please post a scan in normal mode not safe mode, thanks.

#4 riddik500

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Posted 29 March 2005 - 08:14 PM

hello and thank you for trying to help me. Unfortunatly i followed the instructions but at the end it wouldnt let me delete C://WINDOWS/ntil32.exe wouldnt grant permission to delete it. i can go to my computer because i freeze everytime, its hard for me to open hijack this in normal mode. the about:blank was gone for a minitue, but is still on my internet homepage.... :thumbsup: here my analysis anyway

Logfile of HijackThis v1.99.0
Scan saved at 5:14:37 PM, on 3/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\sdkwc32.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\netmj.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ewala.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ewala.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {8608BD91-B563-3B6A-847D-4938F5485F33} - C:\WINDOWS\system32\sysnm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\system32\khooker.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [netmj.exe] C:\WINDOWS\system32\netmj.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1097446328984
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\ntsv.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

#5 QuietFusion

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Posted 30 March 2005 - 10:29 PM

Hi,

Did you boot into safe mode? The file was in your taskmanager that's why you couldn't delete it. Booting into safe mode prevents the file from running and allows you to delete it.



Copy all my instructions into wordpad and save to your desktop. You can't have any open browser windows.


Now Download the following Cleanup! About:Buster, CWshredder, Ad-aware, & Spy-Bot.
  • Updating Ad-aware:
    Double-Click the Desktop Icon > Click 'Check For Updates Now' > Click 'Connect'
  • Updating Spybot:
    Double-Click the Desktop Icon > Click Update > Drop-Down Box UniDo(Europe) > Select Pure-Elite(USA) or EON (AU) > Click 'Search for Updates' > Click 'Download Updates'
Please Copy ALL My Notes Below Into Notepad and Save the File to Your Desktop. You Need to be Offline and In Safe Mode to Remove Everything in your Log

Now rebooot into safe mode (press f8 during reboot, select safe mode) and DON'T reconnect to the net. You MUST be in safe mode to remove the About:Blank Bug on your system.

Run Hijackthis and place a check next to the following

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ewala.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ewala.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ewala.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {8608BD91-B563-3B6A-847D-4938F5485F33} - C:\WINDOWS\system32\sysnm.dll
O4 - HKLM\..\Run: [netmj.exe] C:\WINDOWS\system32\netmj.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\ntsv.exe (file missing)

and click fix.

Remain in safe mode for the next part of the removal.

- First Run the Cleanit! Program

- Next, Unzip the About:Buster Program to your desktop > Double-Click the Folder > Double-Click About:Buster > Click 'OK' > Click 'Start' >

now the program will start to run, it will take a few minutes, once the program is complete go ahead and run the program again.

- Double-Click CWShredder and click 'Fix'
  • Close CWShredder, open Ad-aware and make the following changes to the settings in Ad-aware.
  • Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Scanning Engine:
    check: "Unload recognized processes during scanning."
  • Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Cleaning Engine:
    Check: "Let Windows remove files in use at next reboot."
Press 'Proceed'

Press 'Start'
  • Select option 'Use Custom scanning options'
  • Click 'Activate in-depth scan'
  • Press 'Select drives\folders to scan' Select the active partition which is usually C:
Click 'Customize'
  • Make sure the following are all are Checked:
  • 'Scan Within Archives'
  • 'Scan Active Processes'
  • 'Scan Registry'
  • 'Deep Scan Registry'
  • 'Scan My IE Favorites For Banned URL'S
  • 'Scan My Hosts File'
Click 'Proceed'
  • Now press "Next" to let Ad-aware scan your drives.
  • Once Ad-aware has completed its scan click 'Next' > Now Click 'Scan Summary' > Click All the Boxes with a Green Check Mark
  • Now Click 'Next' and Finally Click 'OK'
Close Out Ad-aware

Open Spybot.
  • Click 'Search & Destroy'
  • Click 'Check for problems' (the program will now search your HDD)
  • Make sure all finding are checked and click 'Fix Selected Problems'
Close SpyBot!

Now Delete the following Files.

Files:
C:\WINDOWS\ewala.dll
C:\WINDOWS\system32\netmj.exe
C:\WINDOWS\system32\ntsv.exe


Reboot back into normal mode
Download the Hoster from here: http://members.aol.com/toadbee/hoster.zip
Press 'Restore Original Hosts' and press 'OK'
Exit Program.


Once complete post a fresh Hijackthis log in your thread.




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