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Internet Not Working


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#1 bryan5255

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Posted 05 May 2008 - 11:18 PM

My internet has stopped working through Explorer. It does work in Firefox, but even that at times stops working and I have to reboot my computer to get it working again. I have noticed that some online games have stopped working completely (example games that I have on 'steam'") or occasionally don't work saying there isn't enough memory to run it or there is already one running when there isn't. I don't know if these are related issues or different as the issue with the games has been going on for several months now and the issue with the web browser has only been going on for a few weeks. Any help on this would be greatly appreciated.

Edited by bryan5255, 05 May 2008 - 11:22 PM.


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#2 dc3

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Posted 05 May 2008 - 11:37 PM

Have you run any scans for infections?

How much RAM do you have, and how much free space do you have on you hdd?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Budapest

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Posted 05 May 2008 - 11:39 PM

You could try the following:

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot. Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.


Also, have a look in the Event Viewer for any errors at the time the internet connection drops.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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