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Other.exe + Hbkrnl Virus Help


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5 replies to this topic

#1 ooweirdoo

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Posted 05 May 2008 - 02:41 PM

I use Windows XP professional 2002 Service Pack 2
Every time I restart my computer, I receive an error message stating "C:\WINDOWS\inf\other.exe"

After I click the box, I receive another message about "RUNDLL" / "C:\WINDOWS\system32\HBKrnl.dll"

What should I do to get rid of these vexatious things?

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#2 quietman7

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Posted 05 May 2008 - 05:12 PM

It's not unusual to receive boot up errors after using tools to remove malware infection.

RunDLL32.exe is a legit Windows file that loads .dll files which too can be legit or malware related. A RunDLL "Error loading..."..."specific module could not be found" message usually occurs when the .dll file(s) that was set to run at startup has been deleted and it becomes an orphaned registry entry. Windows is trying to load this file(s) but cannot locate it since the file was removed during an anti-virus or anti-malware scan. However, the associated registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.

Edited by quietman7, 05 May 2008 - 05:15 PM.

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#3 ooweirdoo

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Posted 05 May 2008 - 06:33 PM

It's not unusual to receive boot up errors after using tools to remove malware infection.

RunDLL32.exe is a legit Windows file that loads .dll files which too can be legit or malware related. A RunDLL "Error loading..."..."specific module could not be found" message usually occurs when the .dll file(s) that was set to run at startup has been deleted and it becomes an orphaned registry entry. Windows is trying to load this file(s) but cannot locate it since the file was removed during an anti-virus or anti-malware scan. However, the associated registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.



By the way, my panda anti virus 2008 + firewall also detects this virus named C:\WINDOWS\16186L.EXE and 16186M.EXE...
how do i get rid of that?

#4 quietman7

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Posted 09 May 2008 - 07:22 AM

Sorry for the delayed response. I had to go out of town for a few days and deal with a serious family illness when I returned.

Please download OTMoveIt2 by OldTimer and save to your Desktop.
  • Double-click on OTMoveIt2.exe to launch the program.
  • Copy the file(s)/folder(s) paths listed below - highlight everything in the quote box and press CTRL+C or right-click and choose Copy.

[kill explorer]
C:\WINDOWS\16186L.EXE
C:\WINDOWS\16186M.EXE
[start explorer]

  • Return to OTMoveIt2, right-click in the open text box labeled "Paste List of Files/Folders to be Moved" (under the yellow bar) and choose Paste.
  • Click the red MoveIt! button.
  • The list will be processed and the results will be displayed in the right-hand pane.
  • Highlight everything in the Results window (under the green bar), press CTRL+C or right-click, choose Copy, right-click again and Paste it in your next reply.
  • Click Exit when done.
  • A log of the results is automatically created and saved to C:\_OTMoveIt\MovedFiles \mmddyyyy_hhmmss.log <- the date/time the tool was run.
-- Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway.

Caution: Be careful of what you copy and paste with this tool. OTMoveIt is a powerful program, designed to move highly persistent files and folders. Not following the directions as instructed or using incorrectly could lead to disastrous problems with your operating system.


Please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix".
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#5 ooweirdoo

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Posted 16 May 2008 - 07:42 PM

Thanks a lot... Got rid of all the viruses :thumbsup:

#6 quietman7

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Posted 17 May 2008 - 05:27 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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