Posted 05 May 2008 - 08:11 AM
Good morning everyone! I was infected yesterday by that virus that leaves a pop-up balloon on your task bar telling you that your computer is infected, need special spyware removal tools, blah, blah, blah. I found instructions on how to remove it using SmitFraudFix.exe. It worked, but when I rebooted my computer, my desktop had turned blue. (Used to be a photo.) So, I then did a system restore for the day before. When I rebooted everything was fine, until I went into McAfee to do another scan to double check. Everything was check marked green and said that I was fully protected. That is until I went to advanced to check my settings, went to the Computer & Files section to look at the SystemGuard tool. All of the alert options had been changed to "Disabled" or "Log Only" AND SystemGuard had been turned off. I switched all the settings back to "Alert" and turned SystemGuard back on. Two minutes later, it switched back to off. Tried to fix it again, and two minutes later, I watched my selection go back to "off" and I wasn't even touching the computer.
Did I not completely rid myself of this virus?? Can anyone let me know what to do now? Just for forewarning, I pretty familiar with PC's, but only in terms of how to use programs and fairly basic functions. Anything technical and I'll need some help.