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Zolob And/or Mailer Virus


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#1 jkittle

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Posted 05 May 2008 - 07:50 AM

I have had the Zolob virus infection and maybe more. I followed the instruction I found in some post here (Smith fraud Fix) but I'm still having a small issue. Running the Smith fraud Fix has stopped all the pop ups and false warnings on my computer but I'm having a small internet issue still.

For instance if I type in a topic at Google search and then try to click one of the websites listed, I get redirected to some advertising site. I have to click the website I'm trying to go to twice and close out the redirected site and on the third try is will bring up the correct website.

This doesn’t appear to be hurting anything but is very annoying. Also if I run Spybot or Ad-Aware SE Personal I can still see Zolob files that have not been removed from my computer.

Does anyone have any ideas what I need to do?

Jerry

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#2 boopme

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Posted 05 May 2008 - 10:27 AM

Hi,Please tell us your Operating System.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 jkittle

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Posted 05 May 2008 - 11:41 AM

Thank you for your help. I'm using Microsoft Windows XP Professional Version 5.1.2600 Service Pack 2 Build 2600

Here is the log after the scan

Malwarebytes' Anti-Malware 1.11
Database version: 720

Scan type: Quick Scan
Objects scanned: 36538
Time elapsed: 9 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\209789\209789.dll (Trojan.Zlob) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{5c78e2db-5afc-4a3b-9b9f-6af136562e6f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5c78e2db-5afc-4a3b-9b9f-6af136562e6f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\E404.e404mgr (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{9c87cb31-93d0-4f3e-a360-4a91ff77aeb7} (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\209789 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\system32\209789\209789.dll (Trojan.Zlob) -> Quarantined and deleted successfully.

#4 DaChew

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Posted 05 May 2008 - 12:01 PM

you may have gotten it all but just to be sure would you try this next

http://www.bleepingcomputer.com/forums/ind...st&p=810060
Chewy

No. Try not. Do... or do not. There is no try.

#5 jkittle

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Posted 05 May 2008 - 01:54 PM

Thanks all! Everything appears to be working fine again.

Again thank you very much for your help.


Jerry

#6 boopme

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Posted 05 May 2008 - 02:08 PM

If all symptoms are gone...
Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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