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I Need Help Pinpointing The Problem


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#1 franzks32

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Posted 04 May 2008 - 10:37 AM

Ok this is a bit of a long story, let me start, my computer, has been experiencing a wide range of errors, and im beginning to suspect it all comes from 1 source, it all started when I installed the game World of Warcraft, at 1st i have been getting in-game errors, and have gotten advices from forums that it was because of bad ram, I had 2 ram cards, 1 is a 1 gig ram card, the other a 512, I decided to remove the 512 ram card, then continued to play, for a few days the in-game errors were gone, but it came back, so I decided to put back the 512 ram, and the in-game errors disappeared again, but after a few days, it came back, what I was doing was, since there were 2 slots in my motherboard for ram cards, I keep interchanging them, like at 1st, 1 gig ram at slot 1, then 512 ram at slot 2, then if the errors came back, i put 512 ram on slot 1, 1 gig ram on slot 2, I keep doing that interchangeably and it makes the error go away, but when I keep doing that, more and more errors were surfacing now not just in-game anymore, (1 strange error thats really bugging me is, my comp just randomly at times, shut off, and I mean, my monitor suddenly goes black like it was turned off, the power light was turned orange, but what was strange was, my CPU was still running, but nothing shows in my monitor, and I learned even though the CPU still runs, the comp stops doing anything, i noticed it by because one time I was listening to music, then this error happens, the monitor went black, but CPU was still running, but my music stopped) so I decided to reformat my whole computer, and the errors go back even when if it has been reformatted, so I reformatted a couple of times already, then after searching a few World of Warcraft forums for this errors, an advice told me, its because my graphics card driver is not updated, or my windows is not, and because I had turned my windows automatic updates off, I turned it on, and guess what, even more errors showed, so I am here asking for help, as to pinpointing the problem with my strange computer...

If you're wondering what kind of errors, for example, i get blue screens, errors that say "reference memory" something like that, programs wont start, when I try to install stuff, it often says installer has corrupted files, even though I move the exact files to another computer and it works fine, mostly when I try installing from a CD, it tells me files corrupted, but if I try the same CD on another computer, it works, mostly no matter what I do, extracting stuff like above 1 gigabyte size always produces corrupted files, no matter what, I tried alot of things with extracting, always corrupted, and the error I hate the most is the one I explained that my monitor turns off randomly, but the CPU is still running, pls help with this if you have any idea...

My Computer Specs:

Windows XP Proffessional (5.1 Build 2600)
Intel, Pentium 4 CPU, 3.2GHz
1024MB RAM
DirectX 9.0c
Nvidia GeForce 6600 GT graphics card

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#2 DaChew

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Posted 04 May 2008 - 11:12 AM

make and model of your computer and id for the motherboard would be the first place to start in this troubleshooting
Chewy

No. Try not. Do... or do not. There is no try.

#3 jgweed

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Posted 04 May 2008 - 02:05 PM

I would also add that I would imagine that at some time, we will need the specifications for your video card, as well. You might want to download and install Everest, a free application that provides all sorts of system and configuration information:

http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html
Cheers,
John
Whereof one cannot speak, thereof one should be silent.

#4 franzks32

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Posted 04 May 2008 - 09:58 PM

Ok I downloaded everest and made a report of all my computer specs, here it is:

My Everest Report

#5 DaChew

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Posted 04 May 2008 - 10:32 PM

there's some real conflicting info in there, everest is getting quite old

CPU Properties:
CPU Type AMD Athlon 64 3500+
CPU Alias Venice S939
CPU Stepping DH-E3
CPUID CPU Name AMD Athlon™ 64 Processor 3000+
CPUID Revision 00020FF0h

CPU Speed:
CPU Clock 2249.86 MHz
CPU Multiplier 9.0x
CPU FSB 249.98 MHz (original: 200 MHz, overclock: 25%)
Memory Bus 249.98 MHz

CPU Cache:
L1 Code Cache 64 KB (Parity)
L1 Data Cache 64 KB (ECC)
L2 Cache 512 KB (On-Die, ECC, Full-Speed)

Motherboard Properties:
Motherboard ID 63-1408-000001-00101111-063005-K8T800P$A0036001_BIOS DATE: 06/30/05 17:34:14 VER: 08.00.09
Motherboard Name Asus A8V Deluxe (5 PCI, 1 AGP, 4 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)

Chipset Properties:
Motherboard Chipset VIA K8T800Pro, AMD Hammer
Memory Timings 2.5-4-4-10 (CL-RCD-RP-RAS)
Command Rate (CR) 1T

SPD Memory Modules:
DIMM1: Micron Tech. 256 MB PC4000 DDR SDRAM (2.5-4-4-10 @ 250 MHz) (2.0-3-3-8 @ 200 MHz)
DIMM2: Micron Tech. 256 MB PC4000 DDR SDRAM (2.5-4-4-10 @ 250 MHz) (2.0-3-3-8 @ 200 MHz)

BIOS Properties:
System BIOS Date 06/30/05
Video BIOS Date 04/08/11
DMI BIOS Version 1014.008

Graphics Processor Properties:
Video Adapter ATI Radeon 9600 XT (RV360)
GPU Code Name RV360 (AGP 8x 1002 / 4152, Rev 00)
GPU Clock 500 MHz (original: 500 MHz)
Memory Clock 297 MHz (original: 300 MHz)


under computer and overclock could you use the quick report plain text and copy and paste just this part
Chewy

No. Try not. Do... or do not. There is no try.

#6 franzks32

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Posted 05 May 2008 - 01:32 AM

Here it is:

CPU Properties:
CPU Type Intel Pentium 4 640
CPU Alias Prescott-2M
CPU Stepping N0
Engineering Sample No
CPUID CPU Name Intel® Pentium® 4 CPU 3.20GHz
CPUID Revision 00000F43h

CPU Speed:
CPU Clock 3202.82 MHz (original: 3200 MHz)
CPU Multiplier 16.0x
CPU FSB 200.18 MHz (original: 200 MHz)
Memory Bus 0.00 MHz

CPU Cache:
L1 Trace Cache 12K Instructions
L1 Data Cache 16 KB
L2 Cache 2 MB (On-Die, ECC, ATC, Full-Speed)

Motherboard Properties:
Motherboard ID 63-0802-009999-00101111-071206-P4M800CE$A0398001_BIOS DATE: 07/12/06 14:37:19 VER: 08.00.12
Motherboard Name Unknown

Chipset Properties:
Motherboard Chipset VIA P4M800 Pro

BIOS Properties:
System BIOS Date 07/12/06
Video BIOS Date 12/01/05
DMI BIOS Version 0802

Graphics Processor Properties:
Video Adapter Pine Tech. GeForce 6600 GT AGP
GPU Code Name NV43GTAGP (AGP 8x 10DE / 00F1, Rev A2)
GPU Clock 501 MHz
Memory Clock 501 MHz

#7 DaChew

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Posted 05 May 2008 - 03:29 AM

Chipset Properties:
Motherboard Chipset VIA K8T800Pro, AMD Hammer
Memory Timings 2.5-4-4-10 (CL-RCD-RP-RAS)
Command Rate (CR) 1T

SPD Memory Modules:
DIMM1: Micron Tech. 256 MB PC4000 DDR SDRAM (2.5-4-4-10 @ 250 MHz) (2.0-3-3-8 @ 200 MHz)
DIMM2: Micron Tech. 256 MB PC4000 DDR SDRAM (2.5-4-4-10 @ 250 MHz) (2.0-3-3-8 @ 200 MHz)


this is the part you are missing and what we need and why you are having problems

ditch the free version, go to everest home page and get the trial version

try to figure out what I am getting at here, unless youy understand the concept we are just going to be spinning our wheels

do some homework, until you grasp the concept of what spd is, cas states, memory bus and how all these interact with bios settings, you will continue to have problems with memory upgrades


http://www.bleepingcomputer.com/forums/t/46637/understanding-identifying-and-upgrading-the-ram-in-your-pc/

http://www.cpuid.com/cpuz.php

welcome to the deep end of the pool

Edited by DaChew, 05 May 2008 - 03:37 AM.

Chewy

No. Try not. Do... or do not. There is no try.

#8 franzks32

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Posted 07 May 2008 - 07:32 PM

Ok here is the report from the trial version.

I'm really sorry, but I have no idea about that stuff, im still 15 yrs old, and I really dont have the time to research and learn all about that stuff, cant I just example show you my settings, and then you tell me what do I change with it?

If we cant really fix everything, I just want the one that my monitor suddenly shuts off, but the CPU is still running, but its not doing anything, I really hate that, and yes, sometimes, after that happens, I restart the computer, at the start it tells me something about "overclocking failed press F1 to enter setup, press F2 to load default values and continue" something like that...

And if possible, could you tell me when it will be safe to place back my 512 ram card, because I am always multi-tasking and the extra 512 memory could greatly help, since putting it back always causes some problems, and im sure it is not a bad ram card because its currently in another computer and its working fine

Edited by franzks32, 07 May 2008 - 07:38 PM.


#9 DaChew

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Posted 07 May 2008 - 07:42 PM

try looking at the 1 gig stick with cpuid

I suspect it's bad

what manufacturer is it?

windows will start to get corrupt
Chewy

No. Try not. Do... or do not. There is no try.

#10 franzks32

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Posted 13 May 2008 - 09:27 PM

I dont think theres a problem with it because I tried using it on another computer, works fine, but I just noticed, this thing that my monitor shuts off suddenly, it only happens very early in the morning about 1st 30min I turned on my computer, and very late in the evening, I noticed they are both very cold, and also, about getting errors in installing stuff, what I do now, is I run the CD from another computer, and copy the installation files via LAN to my computer, and it is working fine...

Btw, do u think upgrading to vista would help? Im considering it

Edited by franzks32, 13 May 2008 - 09:28 PM.





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