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Blue Screen Hell

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#1 gpetrino


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Posted 03 May 2008 - 08:03 PM

After having numerous problems with my system (Dell Dimension 8400 Windows XP Prof) I decided to scrub the hard drive and start anew. I was having problems installing Drive Scrubber (Iolo Technologies), but finally was able to load it to the system. Before I had a the time to actually scrub the drive, the system froze up. I tried to restart and that's where it all goes downhill. I get the same msg everytime I try to restart, although the codes do alternate between 24 and 7b.

a problem has been dectected and windows has bben shut down to prevent damange to your computer.

if this is the first time you've seen this stop error screen, restart your computer. if this screen appears again, follow these steps:
disable or uninstall any anti-virus, disk defragmentation or back up utilities. check your hard drive configuration and check for any updated dirvers. run chkdsk /f to check for hard drive corruption, and then restart your computer.
technical information:
***STOPP: 0x00000024 (0x00190203, 0x873CEEF0, 0XC0000102, 0X000000000)

As I can't restart the system, I am unable to uninstall any programs listed above. Please help.

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#2 hamluis



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Posted 03 May 2008 - 08:59 PM

Do you have a MS XP CD?

Dell recovery CDs?


#3 usasma


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Posted 03 May 2008 - 09:18 PM

The STOP 0x24 is an error with the NTFS file system, the STOP 0x7b error is an inaccessible boot device.

I'd first suggest running a bootable hard drive diagnostic available at the website of the manufacturer of your hard drive. If you can't locate this tool, let us know the make of your hard drive and we'll point you to it.
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