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Recent Problems Found With Kaspersky


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#1 CMC024

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Posted 03 May 2008 - 01:18 PM

Hello, just signed up recently and was having some trouble starting topics but now that is resolved, I had a few concerns regarding my computer.

I recently installed Kaspersky after my Norton subscription was out and instantly Kaspersky found many Packed.Win32.Monder.gen files throughout my computer.
Mixed with that is recently I've been getting "messages from unknown senders," or I guess bots, on MSN as well. I've also started to experience a bit of lag but that might just be Kaspersky's scanner, not sure.

I was hoping anyone had any idea on whether I'm infected? Or if those Monder.gen files were anything serious?

Thanks for any help!
- CMC

Edited by CMC024, 03 May 2008 - 01:23 PM.


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#2 ruby1

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Posted 03 May 2008 - 02:08 PM

welcom to this site :thumbsup: may one ask for how long you were evidently running 'unprotected' and how you removed the Norton from the computer ?

what other protection programs do you have on board and which is your windows version ?

and naturally you are nOT using MSN or email while you may be infected

#3 CMC024

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Posted 03 May 2008 - 05:03 PM

Hello ruby1 and thanks for the welcome,

I was running 'unprotected' for about 5 or 6 hours max. I've had this computer since August 2006 and have had Norton throughout. After my last subscription ended, I installed Kaspersky's new one because I've heard Kaspersky has a good anti-virus program and Norton was using a lot of my sources.

I allowed Kaspersky to remove Norton and I tried to look for it in Add/Remove to see if it's still there, but it was gone.

I run Windows XP Professional Media Center Edition and I am also using ZoneAlarm for my firewall.

And, if I understand you correctly, I HAVE been using MSN and e-mail because I pretty much have to since we have to get our marks for school and such. :thumbsup:

If you need any more information, please ask.

Thanks!
- CMC

Edited by CMC024, 03 May 2008 - 05:03 PM.


#4 ruby1

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Posted 03 May 2008 - 05:14 PM

I suggest you will need to run this tool on there due TO nortons glueability TO computers

norton removal tool link

http://service1.symantec.com/Support/tsgen...005033108162039

with respect; if you know you ARE infected you should NOT be emailing nor MSN'ing as you will doubtless be sending YOUR infection to others :thumbsup:

do you have ANY other protection on there apart FROM your antivirus program?

if not download and install superantispyware; fully update the definitions, reboot your computer and lauch the program from its deskktop icon ;run a full deep scan OFF line; let us know what it flags up
the exe is
http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE




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