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Malwarebytes Anti-malware Can't Remove Trojan

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#1 jbhome


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Posted 03 May 2008 - 01:02 PM

I m back with the darn computer infection. Different computer now.
I normally run Avast and Spybot.
This system was acting funny initially.
A pop would appear reporting a virus, and when closed, would open a webpage offering an anti-virus programme.
In addition, Spybot did not appear in the task bar. Even after I removed and reinstalled it as resident.
I used the instructions from a previous post and from safe mode I ran MAM.
MAM found several trojans and removed some, but MAM reported it the rest would need a reboot to be removed.
I rebooted but missed the boot menu so back into standard XP.
I shut down and rebooted into safe mode and re-ran MAM. It reported 6 or 7 trojans and you must reboot....
I rebooted and it again found 6 or 7.
Any suggestions?
Do you have a suggestion of what to run as Avast and Spybot don't seem to be effective any more?

Jim Brooks

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#2 DaChew


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Posted 03 May 2008 - 01:48 PM

MBAM is seldom run from safe mode as one of it's strongest components doesn't function there

please rerun the application from normal mode and post a log so we can see what it's trying to kill

No. Try not. Do... or do not. There is no try.

#3 boopme


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Posted 03 May 2008 - 08:15 PM

Please follow that with Part 1 of 2 of S!Ri's SmitfraudFix

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
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