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Comodo Firewall/malware


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#1 Captain Moki

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Posted 02 May 2008 - 12:08 PM

Hi:

I have two computers at home. One had a winantispyware malware infection and I was able to resolve the problem with the help of Teacup61 on the HijackThis Forum. One of the firewalls she suggested that I install and she used was Comodo. I decided to heed her advice and first installed it on the other computer (which I use a lot for my business). When I was preparing to download the free firewall from Comodo it asked if I also wanted to download their anti-malware along with it, so I said yes. After installing the software, it scanned the computer with its anti-malware and found 32 infections which I told it to delete. It then asked that I allow it to reboot the computer. It had trouble booting so I did a cold boot. It goes to the Windows XP banner window, then the HP banner window, then to the second XP screen and asks me to login under Administrator. I hit the login icon and it brings up my wallpaper but goes no further. Obviously I am entering this topic on my previously infected computer since the other one won't boot. Any suggestions? I'm more or less in a panic! Thanks.

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#2 ruby1

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Posted 02 May 2008 - 12:28 PM

you could get THIS thread reopened?

http://www.bleepingcomputer.com/forums/t/142861/winantispyware/

will the comp allow a boot into safe mode?

#3 Captain Moki

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Posted 02 May 2008 - 02:04 PM

Hi Ruby1
Thanks for responding. I was able to boot into safe mode and determined that the firewall had a conflict with ComputerTime, a family time management software that restricts the kids' computer time. Apparently the firewall would not let ComputerTime load and the boot process was interrupted because ComputerTime requires a logon to operate. So, it wasn't able to get to the ComputerTime login screen and windows could not complete its boot process. I removed the ComputerTime software in Safe Mode and rebooted. It then booted OK and Comodo began populating its "permissable" database every time anything started to load. The last thing I tried to open was IE (which is not my default browser - Firefox is) and when Comodo asked for permission I noted it as a "specialty program" or something like that. From that moment on, everything I attempt to open is stopped with the message, "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I rebooted and got the same thing...so, my system is once again rendered useless. Any thoughts?

#4 ruby1

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Posted 02 May 2008 - 02:14 PM

AN idea........is system restore accessible (probably in safe mode)and can you thus roll it back ?

#5 Captain Moki

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Posted 02 May 2008 - 02:24 PM

I think I can access System Restore in Safe Mode...but if I roll it back (I've never done that) will it do anything to my OS?

#6 ruby1

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Posted 02 May 2008 - 03:07 PM

the 'how to' of system restore with wee pictures!!!!


http://www.bleepingcomputer.com/tutorials/windows-xp-system-restore-guide/

#7 bluesjunior

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Posted 02 May 2008 - 03:41 PM

Internet Explorer needs to be entered as "Treat as Browser" in Comodo Firewall rules and even though Firefox is your default browser it runs through explorer.
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