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Avg Won't Update Through Proxy


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#1 big--phil

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Posted 02 May 2008 - 05:32 AM

I am using windows XP and I'm using AVG 8.0.

AVG says connection failed when I try to update through a proxy.

I have entered the proxy address and port number in the update advanced settings but it doesn't work.

Any help would be much appreciated

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#2 Animal

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Posted 03 May 2008 - 04:17 PM

From the Grisoft.com FAQ's click here.

If you are using proxy server for connection into the Internet, you need to modify configuration of AVG update process this way:

Launch AVG User Interface -> from top menu "Tools" select "Advanced settings" option -> in the left navigation tree select "Update" -> "Proxy"
From the combo box menu located on the right hand side of this dialog select whether you want to:
Use proxy
Try connection using proxy and if it fails, connect directly.

Manual and Automatic configuration procedures are explained at the above link, as well.

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#3 big--phil

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Posted 07 May 2008 - 02:57 PM

Hey thanks for your help,

I have tried fiddling with the options in the advanced options menu and I have looked at the AVG site but still can't establish a connection.

I have tried using the 'connect directly' option and also 'manually' and 'automatically' connecting through a proxy and none work.

I currently update manually by downloading updates from the site but this is a bit irritating.




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