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#1 collin1655

collin1655

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Posted 02 May 2008 - 12:58 AM

I keep getting a popup in internet explorer that keeps telling me I have a serious virus and I need to buy their program to get rid of it. Please help!! Thank you in advance

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#2 Buckeye_Sam

Buckeye_Sam

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Posted 02 May 2008 - 08:42 AM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please go to this page and scroll down to step 6.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Follow the directions there to run DSS and then post those logs back here in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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