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Pop ups and cant open task manager


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4 replies to this topic

#1 paul7575

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Posted 27 March 2005 - 06:06 PM

Hi, first post and first hijack use as well so here goes:
When ever I'm online a get messenger pop ups but worse than that I can not open task manager or reg edit :thumbsup: .I have renanmed task manger in C:\windows\system32 to mgrtask to allow me to open it and I find if I close down a process called SDKCORE.exe I can run regedit. Your help would be greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 23:58:32, on 27/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\slserves.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\GSICON.EXE
C:\windows\system32\gkgcmgw.exe
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\windows\system32\packager.exe
C:\Program Files\Creative\MediaSource\GO\CTCMSGo.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\woody\My Documents\My Received Files\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: d.dll - {CF418C5F-A365-4962-B945-FD528D22D96D} - C:\DOCUME~1\woody\APPLIC~1\Diag\diag.dll
O4 - HKLM\..\Run: [load32] C:\WINDOWS\System32\winldra.exe
O4 - HKLM\..\Run: [NAV Auto Updates] slserves.exe
O4 - HKLM\..\Run: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [sixtysix] C:\WINDOWS\sixtypopsix.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HFM] C:\windows\temp\HFM.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [gkgcmgw] c:\windows\system32\gkgcmgw.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [5J8AM9T3LCBBM@] C:\WINDOWS\System32\Zgl8.exe
O4 - HKLM\..\Run: [4u] C:\windows\system32\4u.exe
O4 - HKLM\..\Run: [0s5g3FQ] cmcdspif.exe
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autostart
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [SDKCORE COMPONENTS] SDKC0RE.exe
O4 - HKLM\..\RunServices: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\RunServices: [NAV Auto Updates] slserves.exe
O4 - HKLM\..\RunServices: [] win.exe
O4 - HKLM\..\RunServices: [SDKCORE COMPONENTS] SDKC0RE.exe
O4 - HKCU\..\Run: [NAV Auto Updates] slserves.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] C:\Program Files\Creative\MediaSource\GO\CTCMSGo.exe /SYS
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [SDKCORE COMPONENTS] SDKC0RE.exe
O4 - HKCU\..\Run: [EPSON Stylus C40 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE /P23 "EPSON Stylus C40 Series" /O6 "USB001" /M "Stylus C40"
O4 - HKCU\..\RunServices: [SDKCORE COMPONENTS] SDKC0RE.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {031B6D43-CBC4-46A5-8E46-CF8B407C1A33} -
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/196ff1d67217e5...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1111954151453
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{789FDBF0-51A1-4A4A-8230-556FB4EEE18B}: NameServer = 212.159.13.49 212.159.13.50
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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#2 John_McKenna

John_McKenna

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Posted 28 March 2005 - 06:14 PM

Hi and welcome to Bleeping. :thumbsup:

For the VITAL backup feature of HijackThis to function correctly, you MUST place the program in it's own dedicated folder. At the moment you're running it outside of a dedicated folder in My Received Files.

Go to My Computer (Windows key+e), double click on C:
Click File > New > Folder
Name it HijackThis and unzip/move or download the program again to this folder.


You have a peper infection amongst others which requires a special removal tool. Download PeperFix and run it twice, rebooting after the first run. Then proceed with the remainder of the instructions below.


Run HJT again and checkmark the boxes next to the following:-

O2 - BHO: d.dll - {CF418C5F-A365-4962-B945-FD528D22D96D} - C:\DOCUME~1\woody\APPLIC~1\Diag\diag.dll
O4 - HKLM\..\Run: [load32] C:\WINDOWS\System32\winldra.exe
O4 - HKLM\..\Run: [NAV Auto Updates] slserves.exe
O4 - HKLM\..\Run: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\Run: [sixtysix] C:\WINDOWS\sixtypopsix.exe
O4 - HKLM\..\Run: [HFM] C:\windows\temp\HFM.exe
4 - HKLM\..\Run: [gkgcmgw] c:\windows\system32\gkgcmgw.exe
O4 - HKLM\..\Run: [5J8AM9T3LCBBM@] C:\WINDOWS\System32\Zgl8.exe
O4 - HKLM\..\Run: [4u] C:\windows\system32\4u.exe
O4 - HKLM\..\Run: [0s5g3FQ] cmcdspif.exe
4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [SDKCORE COMPONENTS] SDKC0RE.exe
O4 - HKLM\..\RunServices: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\RunServices: [NAV Auto Updates] slserves.exe
O4 - HKLM\..\RunServices: [] win.exe
O4 - HKLM\..\RunServices: [SDKCORE COMPONENTS] SDKC0RE.exe
O4 - HKCU\..\Run: [NAV Auto Updates] slserves.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [SDKCORE COMPONENTS] SDKC0RE.exe
O16 - DPF: {031B6D43-CBC4-46A5-8E46-CF8B407C1A33} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/196ff1d67217e5...ip/RdxIE601.cab

Now close ALL windows & browsers and click FIX CHECKED




Reboot into Safe Mode.
Tap F8 repeatedly when your machine starts to boot up.
Select 'Safe Mode' from the options that appear.


Set Windows to 'Show all files & folders'.
Click Start > My Computer> Tools> Folder Options>
On the View tab make sure that you:-
Select 'Show Hidden Files & Folders'
Uncheck 'Hide file extensions for known file types'.
Uncheck 'Hide protected operating system files'.
Click OK.



Uninstall both SpyKiller and BestPopUpKiller via Add/Remove programs. They're are very dubious programs.


Delete the following files in bold:

C:\WINDOWS\farmmext.exe
C:\WINDOWS\sixtypopsix.exe
C:\WINDOWS\system32\winldra.exe
C:\WINDOWS\system32\slserves.exe
C:\WINDOWS\system32\wdrk32.exe
C:\WINDOWS\system32\gkgcmgw.exe
C:\WINDOWS\system32\4u.exe
C:\WINDOWS\system32\cmcdspif.exe
C:\WINDOWS\system32\SDKC0RE.exe
C:\WINDOWS\system32\win.exe


Delete the following folders in bold:

C:\Program Files\SpyKiller
C:\Program Files\BestPopUpKiller
C:\DOCUME~1\woody\APPLIC~1\Diag


Then click on Start > Run and type cleanmgr into the run box.
Make sure Temporary Files, Temporary Internet Files and Recycle Bin ONLY are checkmarked and click 'OK'.


Reboot and run an online virus scan from any of the following locations:

http://www.ravantivirus.com/scan/ - RAV
http://uk.trendmicro-europe.com/consumer/p...call_launch.php - Trend Micro
http://www.pandasoftware.com/activescan/ - Panda
http://www.bitdefender.com/scan/licence.php - BitDefender

Note down the location of anything it couldn't remove.


Reboot once more and post a fresh log in this thread. Let me know about any difficulties you had.
Want to fight back? Click HERE and learn how to remove spyware.

If I've helped you, please consider donating to the Multiple Sclerosis Society (UK)

#3 paul7575

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Posted 29 March 2005 - 09:01 AM

Hi John, first a huge thank you for your help :thumbsup:
I followed your instructions and my PC is a lot better now.I ran the ravantivirus after following your instructions and it found some farmtext.exe files in c:/windows/temp which I have also deleted. Here is my current hijack log now after your help, again many thnx.

Logfile of HijackThis v1.99.1
Scan saved at 14:54:48, on 29/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\GSICON.EXE
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\MediaSource\GO\CTCMSGo.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\hijackthis\HijackThis.exe

O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] C:\Program Files\Creative\MediaSource\GO\CTCMSGo.exe /SYS
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus C40 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE /P23 "EPSON Stylus C40 Series" /O6 "USB001" /M "Stylus C40"
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {031B6D43-CBC4-46A5-8E46-CF8B407C1A33} -
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1111954151453
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{789FDBF0-51A1-4A4A-8230-556FB4EEE18B}: NameServer = 212.159.13.49 212.159.13.50
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#4 John_McKenna

John_McKenna

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Posted 29 March 2005 - 01:50 PM

You're welcome.

That's a clean log now. :thumbsup:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.


Safe Surfing - The Grinler Way

HJM
Want to fight back? Click HERE and learn how to remove spyware.

If I've helped you, please consider donating to the Multiple Sclerosis Society (UK)

#5 John_McKenna

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Posted 30 March 2005 - 04:58 PM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Want to fight back? Click HERE and learn how to remove spyware.

If I've helped you, please consider donating to the Multiple Sclerosis Society (UK)




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