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Disappearing Text/not Enough Resources/memory


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#1 juvanya

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Posted 29 April 2008 - 08:03 PM

I'm guessing the two problems are related since they happen at the same time usually.

Lately, random pieces of text in Mozilla have been vanishing. It'll be invisible basically. Sometimes it can be corrected by opening the source code. Sometimes the text in there also vanishes or changes to a weird font. Every now and then text in other programs will disappear or icon names will disappear. But mostly it's in Mozilla. I have the latest version it updated to, if that matters.

Also, sometimes when the above happens, it also becomes impossible to use other programs. A window will appear giving an error of some sort, usualy that there isn't enough memory or resources or something. I haven't been able to screenshot it because I can't get into MSPaint, which itself sometimes has errors and "must be closed".

I'm guessing it's a worm or virus or something, but PC-cilin didn't detect anything in a scan a few days ago. The only thing I got was the following window popping up during the scan twice:
Posted Image

I'm running XP on a Presario V2000. I don't know anything else like RAM or processor.

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#2 boopme

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Posted 29 April 2008 - 08:34 PM

Hello and welcome. Let's do a couple scans,get some logs and see.
Please ask any needed questions,post log and Let us know how the PC is running now

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 juvanya

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Posted 29 April 2008 - 09:38 PM

MBAM found nothing.

Malwarebytes' Anti-Malware 1.11
Database version: 699

Scan type: Quick Scan
Objects scanned: 61405
Time elapsed: 14 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 29 April 2008 - 09:49 PM

Let's see what the SAS scan says.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 juvanya

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Posted 29 April 2008 - 10:24 PM

ATF isn't showing in saf mode. Only Super.

#6 boopme

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Posted 29 April 2008 - 10:35 PM

In normal mode move the ATF icon toward the upper left of the screen then when you go to Safe it should be easier to locate.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 juvanya

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Posted 29 April 2008 - 10:50 PM

Okay, I'll have to hold off until tomorrow though. Should I redo MBAM tomorrow if I have to delay the safe mode stuff?

#8 boopme

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Posted 29 April 2008 - 11:04 PM

OK tommrows fine MBAM is better run in normal mode. Super and ATF from safe.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 juvanya

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Posted 29 April 2008 - 11:30 PM

I meant do I have to redo it again tomorrow?

#10 boopme

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Posted 30 April 2008 - 04:05 PM

I would.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 juvanya

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Posted 30 April 2008 - 08:18 PM

The second MBAM found nothing and ATF still does not appear in safe mode. Only MBAM and Super.

#12 juvanya

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Posted 30 April 2008 - 08:20 PM

The second MBAM found nothing and ATF still does not appear in safe mode. Only MBAM and Super.

#13 boopme

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Posted 30 April 2008 - 08:40 PM

Iwould have to suspect then that this malware is protected by a driver or sys file or that dll up top. I could suggest another tool but I feel your better served posting in the HIjak this malware removal section. Sorry we couldn't get it done here.

Please follow the instructions in this tutorial for posting a HijackThis Log.
Preparation Guide for use before posting a HijackThis Log

After you have created it,post the log here HijackThis Logs and Malware Removal and NOT in this topic,thanks.

Click on New Topic and copy/paste the entire log into the reply. Give it a relevant title.
Once you have posted the log DO NOT reply to it or change it until contacted or advised to do so by the HJT Team tech.
Should you have any other questions about this ask those here. You can also tell if you have successfully posted.

Should it occur. Go to this link
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How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 DaChew

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Posted 30 April 2008 - 09:40 PM

http://www.bleepingcomputer.com/startups/E...C.EXE-1541.html
Chewy

No. Try not. Do... or do not. There is no try.




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