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Nothing Found By Pest Patrol...


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16 replies to this topic

#1 Quevvy

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Posted 29 April 2008 - 07:11 PM

My computer is running very slow and often times programs will freeze and the computer will need to be restarted but nothing really bad was found by Pest Patrol.

I am very annoyed by this. Is there any way to fix it?

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#2 Budapest

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Posted 29 April 2008 - 07:25 PM

Have a look in the Event Viewer for any errors at the time of the freezes.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
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#3 Quevvy

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Posted 30 April 2008 - 03:47 PM

This occured six times:
The following boot-start or system-start driver(s) failed to load:
ftsata2

The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{59CD4F91-C08C-40FC-8651-0367F233A068}. The backup browser is stopping.

This occured eight times:
DCOM was unable to communicate with the computer COCOA using any of the configured protocols.

#4 boopme

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Posted 30 April 2008 - 03:58 PM

Is this an XP or other PC? As I feel this topic needs to be moved to a more appropriate forum . I don't htink it's malware related.

Edited by boopme, 30 April 2008 - 03:58 PM.

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#5 Quevvy

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Posted 30 April 2008 - 05:13 PM

This is an XP computer

#6 Budapest

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Posted 30 April 2008 - 08:39 PM

What happens when the computer freezes? Does the screen go blank or do you get a blue screen error message? Any other types of error messages? How much space do you have left on your hard drive?

Some generally house-keeping things you can do is to defrag the hard drive and run chkdsk.

To run chkdsk right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
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#7 Queen-Evie

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Posted 30 April 2008 - 09:49 PM

A few thoughts I have:

What firewall are you using?
What antivirus are you using?

How long have you been using the above?

#8 hamluis

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Posted 01 May 2008 - 09:22 AM

http://forums11.itrc.hp.com/service/forums...hreadId=1163749

Do you have a Promise controller installed?

How about a RAID configuration?

Louis

#9 Quevvy

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Posted 01 May 2008 - 06:01 PM

hamluis:
I don't know what either of those things are...

Queen-Evie:
I am using Pest Patrol. probably for 3 years or so
I am using Windows firewall for 1 or 2 years.

Budapest:
The freezes are the mouse turns to the hourglass when you click on a program and then the mouse doesn't even move and the computer needs to be restarted.

#10 Queen-Evie

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Posted 01 May 2008 - 06:15 PM

Pest Patrol is anti-spyware. It is NOT an antivirus.
Do you have an av program? If not, you need one.
There are some excellent free programs, you can find a list here:

http://www.bleepingcomputer.com/forums/topic3616.html

The reason I asked what programs you used: Sometimes a program won't play nice with a system.
An av that works well for me may slow your computer down.

Edited by Queen-Evie, 01 May 2008 - 06:15 PM.


#11 hamluis

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Posted 01 May 2008 - 07:11 PM

OK...let's try this...what is the model and who is the manufacturer of the system?

What CDs came with the system?

Louis

#12 Queen-Evie

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Posted 01 May 2008 - 08:02 PM

For consideration: at least until Quevvy responds concerning av.

If no antivirus, possible infection?

#13 Quevvy

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Posted 04 May 2008 - 12:09 AM

I used Spybot and found a bunch of thingsand then deleted them.

Then I installed Avira Antivir and found a couple malwares (HEUR/malware)

#14 Quevvy

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Posted 04 May 2008 - 08:53 PM

Now my computer is running so slowly that I can hardly do anything. I need help! I have used anti virus and malware software and fixed the found problems but now what should I do?

#15 boopme

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Posted 04 May 2008 - 09:07 PM

Perhaps we need to take this back to Infected forum. So we can get some scans. ???
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