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Cryp_fakesign


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#1 magic7

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Posted 29 April 2008 - 08:16 AM

Hi All,

I have PCillin trying to guard my computer and it has detected Cryp_FakeSign as a virus but it won't quarantine or remove it. The log says it is detected by File monitor and First action is ignored success.
It says the file affected is c:\windows\wnthlp.exe


This virus seems to try and stop me opening internet explorer and it is hard to get onto this site.

Can someone help me get rid of it by telling me here ...... please please.

Thanks

Edited by KoanYorel, 29 April 2008 - 08:34 AM.
to remove emal address to protect from spam & to move to more appropriate forum from XP


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#2 quietman7

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Posted 29 April 2008 - 01:07 PM

Please download OTMoveIt2 by OldTimer and save to your Desktop.
  • Double-click on OTMoveIt2.exe to launch the program.
  • Copy the file(s)/folder(s) paths listed below - highlight everything in the quote box and press CTRL+C or right-click and choose Copy.

[kill explorer]
c:\windows\wnthlp.exe
[start explorer]

  • Return to OTMoveIt2, right-click in the open text box labeled "Paste List of Files/Folders to be Moved" (under the yellow bar) and choose Paste.
  • Click the red MoveIt! button.
  • The list will be processed and the results will be displayed in the right-hand pane.
  • Highlight everything in the Results window (under the green bar), press CTRL+C or right-click, choose Copy, right-click again and Paste it in your next reply.
  • Click Exit when done.
  • A log of the results is automatically created and saved to C:\_OTMoveIt\MovedFiles \mmddyyyy_hhmmss.log <- the date/time the tool was run.
-- Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway.

Caution: Be careful of what you copy and paste with this tool. OTMoveIt is a powerful program, designed to move highly persistent files and folders. Not following the directions as instructed or using incorrectly could lead to disastrous problems with your operating system.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 magic7

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Posted 30 April 2008 - 08:24 AM

Thanks for the info.

I tried it and wnthlp disappeared but now I have two unresolvable error from Cryp fake saign: The PCillin report reads

Infected file A0010136.exe

C:\System Volume Information\_restore{EF470CBB-09C3-453B-9526-4440053F4DS}\RP 30\A0010136.EXE

I also get one for D:\ with the same above only the file is A0010138.exe

I also notice that the Antivirus bug tries to stop me accessing this site.

also when I get here there are ads at the bottom of the window for Free virus scan, find virus etc - is that supposed to happen?

Thanks

#4 magic7

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Posted 30 April 2008 - 08:26 AM

Sorry i also forgot to ask.

In your instructions I just did the OTMoveIt2 instructions down to exit and looked at the log.
I didn't do the Malware thing as I have PCillin - Why do I need the Malware?

Thanks

#5 magic7

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Posted 30 April 2008 - 08:35 AM

Man this thing keeps growing.

I noticed when I use the start tab all proprograms there is a doument from the internet which says windows security alert and when I click it it tries to go to a website but pcillin says ..

hxxp:// protect.antispywarecontrol.com/Mjgy...ed=1/gle=1/lnk/
Type: Spyware


So is the antispyware site part of the problem - I hate hackers who need to get a life.

Thanks

Edited by quietman7, 30 April 2008 - 09:08 AM.


#6 quietman7

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Posted 30 April 2008 - 09:13 AM

Please do not post active links to possible malware sites. I have disabled the one you posted so others may not become accidentally infected.

Please follow my instructions for using MBAM and post the log.

The infected RP***\A00*****.exe file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SIV folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points as an A00***** file. When you scan your system with anti-virus or anti-malware tools, you may receive an alert or notification that a virus was found in the SVI folder (System Restore points) but the anti-virus software was unable to remove it. Since the System Volume Information folder is a protected directory, most scanning tools cannot access it to disinfect or delete these files. If not removed, they sometimes can reinfect your system if you accidentally use an old restore point. We will take care of these files when finished cleaning your system.
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