I have for many years used the paid older AVG 7 version and had no problems, until I updated to their new paid AVG 8 program.
The problem is this program will not run a virus scan, or in fact run any scans of my computer!! I have for the past 3 weeks been emailing 'AVG Tech Support', who have really not been very helpful. They took 4 days to answer my issue, and when I acted on their instructions to remove the following file: C:\Documents and Settings\All Users\Application Data\avg8\scanlogs, they asked if the issue was still present.
And because this issue was still present I again had to sent more files to them, and after 2 more days they have now informed me that the reported issue is a know bug. And their developers are working on getting a solution to this issue, they will inform me when a solution is available.
My OS is Microsoft® Windows® XP Professional, 5.1.2006 Service Pack 2 Build 2600.
I hope someone out there has any suggestions, or has had the same ongoing issue and could point me in the right direction.
Mod Edit: Topic moved to more appropriate forum~ TMacK
Edited by TMacK, 28 April 2008 - 11:56 AM.