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Fake Google Error Message


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3 replies to this topic

#1 jtverg

jtverg

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Posted 28 April 2008 - 10:16 AM

My laptop was recently infected by iespyware. I found info to remove it from my files, processes, and registry. It no longer pops up on my machine, but when I use google there is a false error message about an infection that tries to reload that same crap again. It appears in the list of sites whenever I do a search, and also, a simple message in a box appears with an error tone when I go to a link or move from site to site. It seems to be the last residue of the iespyware infection. I have scanned my machine using Spyhunter, copied the list of registry items, and removed every one of them. This yeilded a number of them not listed in the fix lists online. Yet it persists.

What am I missing?

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#2 boopme

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    To Insanity and Beyond


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Posted 28 April 2008 - 09:48 PM

Hello is this an XP machine?
Please do this.
For Vista please use Run As Administrator

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jtverg

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Posted 29 April 2008 - 08:50 PM

Thank for your help. Yes, it is an XP computer and your instructions worked perfectly. I am attaching the log as you requested. :thumbsup: :flowers:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/29/2008 at 09:07 PM

Application Version : 4.0.1154

Core Rules Database Version : 3450
Trace Rules Database Version: 1442

Scan type : Complete Scan
Total Scan Time : 01:12:12

Memory items scanned : 179
Memory threats detected : 0
Registry items scanned : 5024
Registry threats detected : 16
File items scanned : 59130
File threats detected : 1649

Trojan.FakeAlert-Pinch/I
HKLM\Software\Classes\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}#AppID
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}#LocalizedString
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\Elevation
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\Elevation#Enabled
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\Implemented Categories
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\InprocServer32
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\InprocServer32#ThreadingModel
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\ProgID
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\TypeLib
HKCR\CLSID\{F856BB9E-855B-498D-883E-3509C550A031}\Version
C:\WINDOWS\KONSANA.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F856BB9E-855B-498D-883E-3509C550A031}

Trojan.Media-Codec/V5
C:\Program Files\Helper\Local\dbisam.lck
C:\Program Files\Helper\Local\ansi_adj_reason_codes.blb
C:\Program Files\Helper\Local\ansi_adj_reason_codes.dat
C:\Program Files\Helper\Local\ansi_adj_reason_codes.idx
C:\Program Files\Helper\Local\ansi_id_qualifiers.dat
C:\Program Files\Helper\Local\ansi_id_qualifiers.idx
C:\Program Files\Helper\Local\message.BLB
C:\Program Files\Helper\Local\message.DAT
C:\Program Files\Helper\Local\message.IDX
C:\Program Files\Helper\Local\tips.BLB
C:\Program Files\Helper\Local\tips.DAT
C:\Program Files\Helper\Local\tips.IDX
C:\Program Files\Helper\Local
C:\Program Files\Helper\Data\reports.IDX
C:\Program Files\Helper\Data\account_library.BLB
C:\Program Files\Helper\Data\account_library.DAT
C:\Program Files\Helper\Data\account_library.IDX
C:\Program Files\Helper\Data\audit_trail.dat
C:\Program Files\Helper\Data\audit_trail.idx
C:\Program Files\Helper\Data\batch.DAT
C:\Program Files\Helper\Data\batch.IDX
C:\Program Files\Helper\Data\batch_transaction.dat
C:\Program Files\Helper\Data\batch_transaction.idx
C:\Program Files\Helper\Data\billing_messages.BLB
C:\Program Files\Helper\Data\billing_messages.DAT
C:\Program Files\Helper\Data\billing_messages.IDX
C:\Program Files\Helper\Data\billing_parties.BLB
C:\Program Files\Helper\Data\billing_parties.DAT
C:\Program Files\Helper\Data\billing_parties.IDX
C:\Program Files\Helper\Data\bills.DAT
C:\Program Files\Helper\Data\bills.IDX
C:\Program Files\Helper\Data\cc_info.DAT
C:\Program Files\Helper\Data\cc_info.IDX
C:\Program Files\Helper\Data\claim_adjustment.dat
C:\Program Files\Helper\Data\claim_adjustment.idx
C:\Program Files\Helper\Data\clinic_facesheet.BLB
C:\Program Files\Helper\Data\clinic_facesheet.DAT
C:\Program Files\Helper\Data\clinic_facesheet.IDX
C:\Program Files\Helper\Data\cpt_categories.dat
C:\Program Files\Helper\Data\cpt_categories.idx
C:\Program Files\Helper\Data\cpt_codes.blb
C:\Program Files\Helper\Data\cpt_codes.DAT
C:\Program Files\Helper\Data\cpt_codes.IDX
C:\Program Files\Helper\Data\data_setup.DAT
C:\Program Files\Helper\Data\data_setup.IDX
C:\Program Files\Helper\Data\diagnosis_categories.dat
C:\Program Files\Helper\Data\diagnosis_categories.idx
C:\Program Files\Helper\Data\diagnosis_codes.blb
C:\Program Files\Helper\Data\diagnosis_codes.dat
C:\Program Files\Helper\Data\diagnosis_codes.idx
C:\Program Files\Helper\Data\diagnosis_codes_user.dat
C:\Program Files\Helper\Data\diagnosis_codes_user.idx
C:\Program Files\Helper\Data\extra_info.DAT
C:\Program Files\Helper\Data\extra_info.IDX
C:\Program Files\Helper\Data\extra_info_save.DAT
C:\Program Files\Helper\Data\extra_info_save.IDX
C:\Program Files\Helper\Data\extra_info_types.DAT
C:\Program Files\Helper\Data\extra_info_types.IDX
C:\Program Files\Helper\Data\fee_schedule.dat
C:\Program Files\Helper\Data\fee_schedule.idx
C:\Program Files\Helper\Data\hl7_event.dat
C:\Program Files\Helper\Data\hl7_event.idx
C:\Program Files\Helper\Data\insurance_facesheet.BLB
C:\Program Files\Helper\Data\insurance_facesheet.DAT
C:\Program Files\Helper\Data\insurance_facesheet.IDX
C:\Program Files\Helper\Data\internal_id_table.DAT
C:\Program Files\Helper\Data\internal_id_table.IDX
C:\Program Files\Helper\Data\internal_num_table.DAT
C:\Program Files\Helper\Data\internal_num_table.IDX
C:\Program Files\Helper\Data\invoice.DAT
C:\Program Files\Helper\Data\invoice.IDX
C:\Program Files\Helper\Data\key_value.BLB
C:\Program Files\Helper\Data\key_value.DAT
C:\Program Files\Helper\Data\key_value.IDX
C:\Program Files\Helper\Data\lawyer_facesheet.BLB
C:\Program Files\Helper\Data\lawyer_facesheet.DAT
C:\Program Files\Helper\Data\lawyer_facesheet.IDX
C:\Program Files\Helper\Data\managed_care.DAT
C:\Program Files\Helper\Data\managed_care.IDX
C:\Program Files\Helper\Data\managed_care_cpt.DAT
C:\Program Files\Helper\Data\managed_care_cpt.IDX
C:\Program Files\Helper\Data\mc_linkto_trans.DAT
C:\Program Files\Helper\Data\mc_linkto_trans.IDX
C:\Program Files\Helper\Data\medication_library.BLB
C:\Program Files\Helper\Data\medication_library.DAT
C:\Program Files\Helper\Data\medication_library.IDX
C:\Program Files\Helper\Data\med_lab.DAT
C:\Program Files\Helper\Data\med_lab.IDX
C:\Program Files\Helper\Data\med_prescription.DAT
C:\Program Files\Helper\Data\med_prescription.IDX
C:\Program Files\Helper\Data\method_of_payment.DAT
C:\Program Files\Helper\Data\method_of_payment.IDX
C:\Program Files\Helper\Data\outcome_measures.BLB
C:\Program Files\Helper\Data\outcome_measures.DAT
C:\Program Files\Helper\Data\outcome_measures.IDX
C:\Program Files\Helper\Data\outcome_urgency.DAT
C:\Program Files\Helper\Data\outcome_urgency.IDX
C:\Program Files\Helper\Data\patient_facesheet.BLB
C:\Program Files\Helper\Data\patient_facesheet.DAT
C:\Program Files\Helper\Data\patient_facesheet.IDX
C:\Program Files\Helper\Data\patient_insurance.DAT
C:\Program Files\Helper\Data\patient_insurance.IDX
C:\Program Files\Helper\Data\patient_sess_default.BLB
C:\Program Files\Helper\Data\patient_sess_default.DAT
C:\Program Files\Helper\Data\patient_sess_default.IDX
C:\Program Files\Helper\Data\pa_outcomes.BLB
C:\Program Files\Helper\Data\pa_outcomes.DAT
C:\Program Files\Helper\Data\pa_outcomes.IDX
C:\Program Files\Helper\Data\place_of_service.DAT
C:\Program Files\Helper\Data\place_of_service.IDX
C:\Program Files\Helper\Data\procedure_group.dat
C:\Program Files\Helper\Data\procedure_group.idx
C:\Program Files\Helper\Data\procedure_group_items.dat
C:\Program Files\Helper\Data\procedure_group_items.idx
C:\Program Files\Helper\Data\program_library.BLB
C:\Program Files\Helper\Data\program_library.DAT
C:\Program Files\Helper\Data\program_library.IDX
C:\Program Files\Helper\Data\progress_notes.BLB
C:\Program Files\Helper\Data\progress_notes.DAT
C:\Program Files\Helper\Data\progress_notes.IDX
C:\Program Files\Helper\Data\referring_physician.blb
C:\Program Files\Helper\Data\referring_physician.dat
C:\Program Files\Helper\Data\referring_physician.idx
C:\Program Files\Helper\Data\referring_source.BLB
C:\Program Files\Helper\Data\referring_source.DAT
C:\Program Files\Helper\Data\referring_source.IDX
C:\Program Files\Helper\Data\reports.BLB
C:\Program Files\Helper\Data\reports.DAT
C:\Program Files\Helper\Data\responsible_party.DAT
C:\Program Files\Helper\Data\responsible_party.IDX
C:\Program Files\Helper\Data\sch_appointment.DAT
C:\Program Files\Helper\Data\sch_appointment.IDX
C:\Program Files\Helper\Data\sch_cat_library.DAT
C:\Program Files\Helper\Data\sch_cat_library.IDX
C:\Program Files\Helper\Data\sch_priority_library.DAT
C:\Program Files\Helper\Data\sch_priority_library.IDX
C:\Program Files\Helper\Data\sch_recurring.DAT
C:\Program Files\Helper\Data\sch_recurring.IDX
C:\Program Files\Helper\Data\service_library.BLB
C:\Program Files\Helper\Data\service_library.DAT
C:\Program Files\Helper\Data\service_library.IDX
C:\Program Files\Helper\Data\session.BLB
C:\Program Files\Helper\Data\session.DAT
C:\Program Files\Helper\Data\session.IDX
C:\Program Files\Helper\Data\session_status_list.DAT
C:\Program Files\Helper\Data\session_status_list.IDX
C:\Program Files\Helper\Data\sync_info.dat
C:\Program Files\Helper\Data\sync_info.idx
C:\Program Files\Helper\Data\taxonomy_codes.dat
C:\Program Files\Helper\Data\taxonomy_codes.idx
C:\Program Files\Helper\Data\taxonomy_types.dat
C:\Program Files\Helper\Data\taxonomy_types.idx
C:\Program Files\Helper\Data\therapist_facesheet.BLB
C:\Program Files\Helper\Data\therapist_facesheet.DAT
C:\Program Files\Helper\Data\therapist_facesheet.IDX
C:\Program Files\Helper\Data\transactions.DAT
C:\Program Files\Helper\Data\transactions.IDX
C:\Program Files\Helper\Data\transaction_amount.DAT
C:\Program Files\Helper\Data\transaction_amount.IDX
C:\Program Files\Helper\Data\trans_to_bills.DAT
C:\Program Files\Helper\Data\trans_to_bills.IDX
C:\Program Files\Helper\Data\type_of_adjustment.DAT
C:\Program Files\Helper\Data\type_of_adjustment.IDX
C:\Program Files\Helper\Data\type_of_service.DAT
C:\Program Files\Helper\Data\type_of_service.IDX
C:\Program Files\Helper\Data\user.BLB
C:\Program Files\Helper\Data\user.DAT
C:\Program Files\Helper\Data\user.IDX
C:\Program Files\Helper\Data\user_config.BLB
C:\Program Files\Helper\Data\user_config.DAT
C:\Program Files\Helper\Data\user_config.IDX
C:\Program Files\Helper\Data\version.DAT
C:\Program Files\Helper\Data\version.IDX
C:\Program Files\Helper\Data\zip.DAT
C:\Program Files\Helper\Data\zip.IDX
C:\Program Files\Helper\Data\helper_general.BLB
C:\Program Files\Helper\Data\helper_general.DAT
C:\Program Files\Helper\Data\helper_general.IDX
C:\Program Files\Helper\Data\dbisam.lck
C:\Program Files\Helper\Data
C:\Program Files\Helper\hfiledrv.ini
C:\Program Files\Helper\Sample Encounter Form.doc
C:\Program Files\Helper\helper.ini
C:\Program Files\Helper\dbisam.lck
C:\Program Files\Helper\Sounds\Boing.wav
C:\Program Files\Helper\Sounds\bonk.wav
C:\Program Files\Helper\Sounds\buzzer.wav
C:\Program Files\Helper\Sounds\Charge.wav
C:\Program Files\Helper\Sounds\Chimes.wav
C:\Program Files\Helper\Sounds\Peter Pumpkin Eater.wav
C:\Program Files\Helper\Sounds\Spring.wav
C:\Program Files\Helper\Sounds\Trumpet Fanfare.wav
C:\Program Files\Helper\Sounds
C:\Program Files\Helper\ErrorBell.wav
C:\Program Files\Helper\MCBell.wav
C:\Program Files\Helper\SaveBell.wav
C:\Program Files\Helper\htmlHelp\idQualifiers\1500claim.html
C:\Program Files\Helper\htmlHelp\idQualifiers\ansi.html
C:\Program Files\Helper\htmlHelp\idQualifiers\hcfa.html
C:\Program Files\Helper\htmlHelp\idQualifiers
C:\Program Files\Helper\htmlHelp\securityRoles\billing\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\billing\bills.html
C:\Program Files\Helper\htmlHelp\securityRoles\billing\claims.html
C:\Program Files\Helper\htmlHelp\securityRoles\billing\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\billing\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\billing
C:\Program Files\Helper\htmlHelp\securityRoles\facesheet\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\facesheet\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\facesheet\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\facesheet
C:\Program Files\Helper\htmlHelp\securityRoles\library\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\library\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\library\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\library
C:\Program Files\Helper\htmlHelp\securityRoles\managedCare\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\managedCare\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\managedCare\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\managedCare
C:\Program Files\Helper\htmlHelp\securityRoles\medication\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\medication\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\medication\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\medication\printRx.html
C:\Program Files\Helper\htmlHelp\securityRoles\medication\view.html
C:\Program Files\Helper\htmlHelp\securityRoles\medication
C:\Program Files\Helper\htmlHelp\securityRoles\note\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\note\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\note\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\note\view.html
C:\Program Files\Helper\htmlHelp\securityRoles\note
C:\Program Files\Helper\htmlHelp\securityRoles\report\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\report\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\report\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\report\run.html
C:\Program Files\Helper\htmlHelp\securityRoles\report
C:\Program Files\Helper\htmlHelp\securityRoles\schedule\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\schedule\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\schedule\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\schedule\view.html
C:\Program Files\Helper\htmlHelp\securityRoles\schedule
C:\Program Files\Helper\htmlHelp\securityRoles\transaction\add.html
C:\Program Files\Helper\htmlHelp\securityRoles\transaction\delete.html
C:\Program Files\Helper\htmlHelp\securityRoles\transaction\edit.html
C:\Program Files\Helper\htmlHelp\securityRoles\transaction\processCC.html
C:\Program Files\Helper\htmlHelp\securityRoles\transaction
C:\Program Files\Helper\htmlHelp\securityRoles
C:\Program Files\Helper\htmlHelp\thKeyValue\entityTypeBilling.html
C:\Program Files\Helper\htmlHelp\thKeyValue\entityTypeReferring.html
C:\Program Files\Helper\htmlHelp\thKeyValue\entityTypeRendering.html
C:\Program Files\Helper\htmlHelp\thKeyValue\npi.html
C:\Program Files\Helper\htmlHelp\thKeyValue\secondaryID.html
C:\Program Files\Helper\htmlHelp\thKeyValue\secondaryIDTitle.html
C:\Program Files\Helper\htmlHelp\thKeyValue\taxID.html
C:\Program Files\Helper\htmlHelp\thKeyValue\taxonomy.html
C:\Program Files\Helper\htmlHelp\thKeyValue
C:\Program Files\Helper\htmlHelp
C:\Program Files\Helper\backup.exe
C:\Program Files\Helper\English.dct
C:\Program Files\Helper\HAccess.dll
C:\Program Files\Helper\Hcheck.exe
C:\Program Files\Helper\Hcheck.dzp
C:\Program Files\Helper\Helper.exe
C:\Program Files\Helper\HRegViewer.exe
C:\Program Files\Helper\HWebUpdate.exe
C:\Program Files\Helper\HRenamer.exe
C:\Program Files\Helper\License.rtf
C:\Program Files\Helper\HDataSetup.exe
C:\Program Files\Helper\WebHelp\image3.gif
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C:\Program Files\Helper\WebHelp\image30.gif
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C:\Program Files\Helper\WebHelp\Adding_Provider_IDs.htm
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C:\Program Files\Helper\WebHelp\image6.gif
C:\Program Files\Helper\WebHelp\Adding_Secondary_ID_Tax_ID_and_Licence_Number.htm
C:\Program Files\Helper\WebHelp\image7.gif
C:\Program Files\Helper\WebHelp\Add_Adjustments_Button.gif
C:\Program Files\Helper\WebHelp\image9.gif
C:\Program Files\Helper\WebHelp\Add_Adjustments_Screen.gif
C:\Program Files\Helper\WebHelp\Add_Payments_Button.gif
C:\Program Files\Helper\WebHelp\Adjust_Payment_Tracking.gif
C:\Program Files\Helper\WebHelp\Applying_batch_payments.htm
C:\Program Files\Helper\WebHelp\Archive_Patients_Screen.gif
C:\Program Files\Helper\WebHelp\Audit_Log.htm
C:\Program Files\Helper\WebHelp\Authorization_screen.gif
C:\Program Files\Helper\WebHelp\Backup_Screen_1.gif
C:\Program Files\Helper\WebHelp\Backup_Screen_2.gif
C:\Program Files\Helper\WebHelp\Baloon_Help.gif
C:\Program Files\Helper\WebHelp\Batch_Adjustment_Details.gif
C:\Program Files\Helper\WebHelp\Batch_Payment_Adjustment_Needed.gif
C:\Program Files\Helper\WebHelp\Batch_Payment_screen.gif
C:\Program Files\Helper\WebHelp\Batch_Payment_summary.gif
C:\Program Files\Helper\WebHelp\Billing__ERA_Defaults.htm
C:\Program Files\Helper\WebHelp\Billing__Print_Dates.htm
C:\Program Files\Helper\WebHelp\Bills.jpg
C:\Program Files\Helper\WebHelp\CAS_Screen.gif
C:\Program Files\Helper\WebHelp\Claim_Adjustment_Codes.htm
C:\Program Files\Helper\WebHelp\Claim_Adjustment_Codes_-_Add.gif
C:\Program Files\Helper\WebHelp\Client-Server_diagram.gif
C:\Program Files\Helper\WebHelp\copying_facesheets.htm
C:\Program Files\Helper\WebHelp\CPT_Codes_Library.gif
C:\Program Files\Helper\WebHelp\cshdat_robohelp.htm
C:\Program Files\Helper\WebHelp\cshdat_webhelp.htm
C:\Program Files\Helper\WebHelp\DelaySubmit.gif
C:\Program Files\Helper\WebHelp\Delay_Submit.gif
C:\Program Files\Helper\WebHelp\Diagnosis_Codes_Sort_List.gif
C:\Program Files\Helper\WebHelp\Dialing.jpg
C:\Program Files\Helper\WebHelp\DragHeaders.jpg
C:\Program Files\Helper\WebHelp\eHelp.xml
C:\Program Files\Helper\WebHelp\ehlpdhtm.js
C:\Program Files\Helper\WebHelp\ElectronicStatement.jpg
C:\Program Files\Helper\WebHelp\Encounter_Billing_HI.gif
C:\Program Files\Helper\WebHelp\Encounter_button.gif
C:\Program Files\Helper\WebHelp\Encounter_CAS_Tab.gif
C:\Program Files\Helper\WebHelp\Encounter_Defaults.gif
C:\Program Files\Helper\WebHelp\Encounter_Defaults_Screen.gif
C:\Program Files\Helper\WebHelp\Encounter_Screen_-_General_tab.gif
C:\Program Files\Helper\WebHelp\ERA_Adjustments_Tab.gif
C:\Program Files\Helper\WebHelp\ERA_Button.gif
C:\Program Files\Helper\WebHelp\ERA_CAS_Tab.gif
C:\Program Files\Helper\WebHelp\ERA_Issues_Tab.gif
C:\Program Files\Helper\WebHelp\ERA_Ledgers.htm
C:\Program Files\Helper\WebHelp\ERA_Payer_ID_field.gif
C:\Program Files\Helper\WebHelp\ERA_Print_Button.gif
C:\Program Files\Helper\WebHelp\ERA_Procedures_Tab.gif
C:\Program Files\Helper\WebHelp\ERA_Warnings.gif
C:\Program Files\Helper\WebHelp\ERA_Windows.gif
C:\Program Files\Helper\WebHelp\Error_Log_Screen.gif
C:\Program Files\Helper\WebHelp\error_log_screen.htm
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Edited by jtverg, 29 April 2008 - 08:51 PM.


#4 boopme

boopme

    To Insanity and Beyond


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Posted 29 April 2008 - 09:39 PM

Great , please run another scan,this one quicker, MBAM. Tell how the PC is running after it. Popups and error message gone?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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