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::sigh:: Malware Again! Virtumonde Infection.


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#1 MonicaNicole

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Posted 28 April 2008 - 01:30 AM

Ok so I know I'm infected with malware.
My comp was fine yesterday working GREAT, all of a sudden it started running soo slow, and then I got a pop up saying I had virtumonde. I ran Norton and it seemed to clear it up but I know something is still not right. I have run Spybot several times since and each time it comes up with these files : Doubleclick, MediaPlex, Fastclick, RightMedia...and just right now Microsoft Windows Security Center,Ad Revolver and Casale Media. I also noticed that while it was scanning I kept seeing Zlob, and virtumonde. My fiance also said a popup with TrojanVundo had popped up. Another thing that happened was that it will not allow us to sign on to AOL, it lets up put in our password and then immediately signs us off!!
I have used your forums before and they have been incredibly helpful, I know the steps I'm supposed to follow with the Deckard's System Scanner and Hijack this, but unfortunately it will not let me download the file, I have tried several times and even found a different link through another forum and it still will not let me dl. It says that it either is not available, or that it can't find it and to try again. Help would be soo greatly appreciated! Hopefully someone can lead me in the right direction. Thanks in advance!

Monica

Edited by MonicaNicole, 28 April 2008 - 01:33 AM.


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#2 quietman7

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Posted 28 April 2008 - 07:25 AM

Please print out and follow the instructions for using "Vundofix". -- If using Windows Vista be sure to Run As Administrator.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the 'Fix Vundo' button.
  • After running VundoFix, a text file named vundofix.txt will automatically be saved to the root of the system drive, usually at C:\vundofix.txt.
  • Please copy & paste the contents of that text file into your next reply.
-- If you receive this error: "Run-time error '339': Component 'comdlg32.ocx' or one its dependencies not correctly registered: a file is missing or invalid", a new copy and instructions on where to put it can be found here.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 MonicaNicole

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Posted 28 April 2008 - 01:39 PM

Thank you so much for helping me. Ok I followed the steps, Vundofix did the same thing as the DSS it said it was unavailable or cannot be found. I was able to download the Malwarebytes here is the log.

Malwarebytes, Anti-Malware Log:

Malwarebytes' Anti-Malware 1.11
Database version: 694

Scan type: Quick Scan
Objects scanned: 35863
Time elapsed: 7 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 16
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{ffffffff-bbbb-4146-86fd-a722e8ab3489} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{66186f05-bbbb-4a39-864f-72d84615c679} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{66186f05-bbbb-4a39-864f-72d84615c679} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{634bbab7-3f60-4426-944f-a62b9007f67f} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\000060.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\000080.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\sft.res (Malware.Trace) -> Quarantined and deleted successfully.

#4 quietman7

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Posted 28 April 2008 - 01:54 PM

Now download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#5 MonicaNicole

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Posted 28 April 2008 - 05:41 PM

Ok followed the steps, here's the log




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/28/2008 at 03:30 PM

Application Version : 4.0.1154

Core Rules Database Version : 3449
Trace Rules Database Version: 1441

Scan type : Complete Scan
Total Scan Time : 01:05:50

Memory items scanned : 178
Memory threats detected : 0
Registry items scanned : 5671
Registry threats detected : 0
File items scanned : 20147
File threats detected : 2

Adware.webHancer
C:\SYSTEM VOLUME INFORMATION\_RESTORE{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP180\A0021083.DLL

Adware.Vundo-Variant/H
C:\SYSTEM VOLUME INFORMATION\_RESTORE{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP180\A0023116.DLL

#6 boopme

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Posted 28 April 2008 - 10:19 PM

How is it runing now ,any more symptoms? It appears to have removed it.
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#7 MonicaNicole

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Posted 28 April 2008 - 10:59 PM

It's not slow anymore, and aol actually lets me sign on, but now I noticed that when I open internet explorer yahoo loads half way down the page then comes up back to the top. I also noticed that now when I click on website it re directs me to something completely different. It wasn't doing that before. :thumbsup:

#8 quietman7

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Posted 29 April 2008 - 07:28 AM

This issue will require further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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