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Several Trojan Infections


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6 replies to this topic

#1 RoboLobo

RoboLobo

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  • 5 posts
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  • Local time:08:47 AM

Posted 27 April 2008 - 04:48 PM

Hi there,

I'll preface by saying my computer skills are very basic and I am learning (slowly) as I go! I am experiencing very slow performance on my machine. I was very close to reloading Windows XP, but last time I did it I spent days working out all sorts of little bugs. I stumbled onto your site and figured I should at least try again before reloading windows. I'll try to provide as much detail as I can below with the hope that it helps.

The following are symptoms:

1. At startup I get a blank (black) screen with the blinking cursor at the top for about 5 minutes before windows xp loads. Then windows takes a few more minutes to load and Internet Explorer loads very slowly as well. After 10-20 minutes performance seems to improve somewhat, but nowhere near the level I should be getting.

2. When I log on under my primary account name it seems to be even slower. Therefore I have started logging in as a secondary user and seem to get slightly better performance. (All the steps listed below were done under secondary account over the past two days). Not sure that this has anything to do with my problem, but included it anyway.

3. I get "low virtual memory" messages that pop up occasionally.


I have taken the following steps:

1. Ran the latest version of Spybot-Search & Destroy - No malicious files identified

2. Ran AVG free 8.0 - No viruses detected

3. Used msconfig to identify startup programs. I used
Paul Collin's Startup Application list
to identify startup programs and the following were identified as possible infections: iexplore.exe (Boxer Trojan); qttask.exe (Adclick-AK Trojan); jusched (Banker BWR Trojan). All other startup programs identified as unnecessary were turned off.

4. Loaded and ran SDFix in Safe Mode - several Trojan files were found and deleted: report is attached below.

5. Ran Scandisk

6. Ran Defrag and Page Defrag

7. Ran CHKDSK in safe mode.

8. Ran System File Checker

9. Set Visual Effects to "Adjust for best performance"

10. Checked to ensure Firewall was enabled

11. Attempted twice to run Kaspersky's free online scanner with no success. The first run I checked it at 25% complete then came back to check on it after 30 minutes or so and it had closed (I got a "low virtual memory" message earlier - coincidence?). I tried to run it again last night. When I went to bed it was "initializing" and this morning it was still "initializing".

12. Downloaded and ran Deckard's System Scanner- results from scan posted below.

Thanks in advance to anyone that might be able to help me with this. Below are three reports.

Cheers!

RoboLobo



Deckard's System Scanner v20071014.68
Run by Shannon on 2008-04-27 12:45:10
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------



-- Last 5 Restore Point(s) --
112: 2008-04-27 14:23:42 UTC - RP261 - Deckard's System Scanner Restore Point
111: 2008-04-27 05:36:51 UTC - RP260 - April 26 2008
110: 2008-04-26 20:41:03 UTC - RP259 - Removed Microsoft Office PowerPoint Viewer 2003
109: 2008-04-26 15:55:22 UTC - RP258 - System Checkpoint
108: 2008-04-25 14:54:57 UTC - RP257 - Installed AVG Free 8.0


-- First Restore Point --
1: 2008-01-29 14:29:08 UTC - RP150 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 78% (more than 75%).
Total Physical Memory: 255 MiB (512 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-04-27 12:46:54
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgemc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exe
C:\Documents and Settings\Shannon\Desktop\dss.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Class - {63F1A1BF-6292-25D0-A3BA-12D30D817406} - C:\WINDOWS\javaqi32.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar4.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar4.dll
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [javack.exe] C:\WINDOWS\javack.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chat () - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u...can_unicode.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} () - http://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://fw1sac1.email.fws.gov/iNotes6W.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} () - http://software-dl.real.com/1945674c578d00...ip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} () - http://a1540.g.akamai.net/7/1540/52/200404...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1099460755702
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe


--
End of file - 10537 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 OMCI - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R3 ASAPIW2k - c:\windows\system32\drivers\asapiw2k.sys <Not Verified; Pinnacle Systems GmbH; asapi>
R3 pfc (PADUS ASPI SHELL) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>

S3 catchme - c:\docume~1\shannon\locals~1\temp\catchme.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S2 CLTNetCnService (Symantec Lic NetConnect service) - "c:\program files\common files\symantec shared\ccsvchst.exe" /h cccommon (file missing)


-- Device Manager: Disabled ----------------------------------------------------

Class GUID:
Description: Multimedia Audio Controller
Device ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02\3&172E68DD&0&FD
Manufacturer:
Name: Multimedia Audio Controller
PNP Device ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02\3&172E68DD&0&FD
Service:


-- Files created between 2008-03-27 and 2008-04-27 -----------------------------

2008-04-26 23:13:26 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-04-26 23:13:20 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-04-26 14:17:45 0 d-------- C:\WINDOWS\ERUNT
2008-04-26 11:46:35 0 d--h----- C:\$AVG8.VAULT$
2008-04-25 18:04:56 0 d-------- C:\Documents and Settings\Shannon\Application Data\skypePM
2008-04-25 18:02:19 0 d-------- C:\Documents and Settings\Shannon\Application Data\Skype
2008-04-25 07:55:35 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-04-24 23:09:20 0 d-------- C:\Program Files\AVG
2008-04-24 23:09:18 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-04-23 22:08:10 0 d-------- C:\Documents and Settings\Shannon\Application Data\Sun
2008-04-23 06:44:31 0 d-------- C:\Documents and Settings\Shannon\Application Data\Adobe
2008-04-23 06:42:42 0 d-------- C:\Documents and Settings\Shannon\Application Data\HotSync
2008-04-22 20:24:01 0 d-------- C:\WINDOWS\Offline Web Pages
2008-04-22 20:17:23 0 d-------- C:\WINDOWS\network diagnostic
2008-04-18 15:06:36 0 d------c- C:\WINDOWS\system32\DRVSTORE
2008-04-18 15:04:56 0 d-------- C:\Program Files\Logitech
2008-04-14 21:45:05 0 d-------- C:\Documents and Settings\Robert\Application Data\skypePM
2008-04-14 21:45:05 32 --a------ C:\Documents and Settings\All Users\Application Data\ezsid.dat
2008-04-14 21:42:29 0 d-------- C:\Documents and Settings\Robert\Application Data\Skype
2008-04-14 21:41:34 0 d-------- C:\Program Files\Skype
2008-04-14 21:41:34 0 d-------- C:\Program Files\Common Files\Skype
2008-04-14 21:41:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Skype
2008-04-14 20:46:44 0 d-------- C:\Documents and Settings\All Users\Application Data\Logitech
2008-04-14 20:46:40 0 d-------- C:\Program Files\Common Files\LogiShrd
2008-04-14 20:45:20 0 d-------- C:\Documents and Settings\All Users\Application Data\LogiShrd


-- Find3M Report ---------------------------------------------------------------

2008-04-25 07:49:41 0 d-------- C:\Program Files\Yahoo!
2008-04-25 07:47:42 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-04-24 21:07:22 0 d-------- C:\Program Files\Common Files
2008-04-24 21:07:22 0 d-------- C:\Program Files\Common Files\Adaptec Shared
2008-04-24 21:07:19 0 d-------- C:\Program Files\Roxio
2008-04-24 21:07:14 1044480 --a------ C:\WINDOWS\system32\Roboex32.dll <Not Verified; eHelp Corporation.; RoboHELP for WinHelp 9>
2008-04-23 12:51:41 0 d-------- C:\Program Files\Java
2008-04-23 06:47:00 0 d-------- C:\Documents and Settings\Shannon\Application Data\Google
2008-01-31 14:13:57 249856 --a------ C:\WINDOWS\system32\pdfmona.dll <Not Verified; TODO: <Company name>; TODO: <Product name>>
2008-01-31 14:13:57 51716 --a------ C:\WINDOWS\system32\pdf995mon.dll


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{63F1A1BF-6292-25D0-A3BA-12D30D817406}]
C:\WINDOWS\javaqi32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PinnacleDriverCheck"="C:\WINDOWS\System32\PSDrvCheck.exe" [12/04/2003 12:34 PM]
"iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe" [02/29/2008 01:55 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [05/26/2004 10:34 PM]
"LogitechCommunicationsManager"="C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [10/25/2007 04:33 PM]
"LogitechQuickCamRibbon"="C:\Program Files\Logitech\QuickCam\Quickcam.exe" [10/25/2007 04:37 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"javack.exe"="C:\WINDOWS\javack.exe" []
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [04/25/2008 07:55 AM]
"MSConfig"="C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" [08/04/2004 12:56 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 09:24 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 12:56 AM]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [01/28/2008 11:43 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
@=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
"C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
"C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
"C:\Program Files\HP\HP Software Update\HPWuSchd.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MediaFace Integration]
C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsgCenterExe]
"C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"aawservice"=2 (0x2)




-- End of Deckard's System Scanner: finished at 2008-04-27 12:48:14 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.60GHz
Percentage of Memory in Use: 81%
Physical Memory (total/avail): 255 MiB / 47.96 MiB
Pagefile Memory (total/avail): 625.95 MiB / 347.34 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1933.14 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 111.73 GiB total, 44.09 GiB free.
D: is Fixed (FAT32) - 37.25 GiB total, 24.21 GiB free.
E: is CDROM (No Media)
F: is Removable (No Media)

\\.\PHYSICALDRIVE0 - IC35L120AVV207-0 - 111.76 GiB - 2 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 111.73 GiB - C:

\\.\PHYSICALDRIVE1 - WDC WD400BB-00DEA0 - 37.27 GiB - 1 partition
\PARTITION0 - Extended w/Extended Int 13 - 37.26 GiB - D:

\\.\PHYSICALDRIVE2 - HP USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:YServer Module"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\WINDOWS\\system32\\dpvsetup.exe"="C:\\WINDOWS\\system32\\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\\WINDOWS\\system32\\rundll32.exe"="C:\\WINDOWS\\system32\\rundll32.exe:*:Enabled:Run a DLL as an App"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Shannon\Application Data
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=ROBSHANNON
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Shannon
LOGONSERVER=\\ROBSHANNON
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Adaptec Shared\System
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Shannon\LOCALS~1\Temp
TMP=C:\DOCUME~1\Shannon\LOCALS~1\Temp
USERDOMAIN=ROBSHANNON
USERNAME=Shannon
USERPROFILE=C:\Documents and Settings\Shannon
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Robert (admin)
Shannon (admin)
Administrator.ROBSHANNON (new local, admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\Creative\SBLive\Program\Ctzapxx.EXE" /X /U /S /R
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{204B4770-9968-48B0-AE28-44FF1B18502B}\setup.exe" -l0x9
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player 9 --> C:\WINDOWS\System32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
AnswerWorks 4.0 Runtime - English --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}\setup.exe" -l0x9 -removeonly
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Conexant SmartHSFi V92 56K DF PCI Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2702\HXFSETUP.EXE -U -IDel8d8xk.INF
Dell ResourceCD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe"
Documents To Go --> MsiExec.exe /X{EB807EB6-5179-48B7-98D4-7B4934A57A81}
Easy CD Creator 5 Basic --> MsiExec.exe /I{609F7AC8-C510-11D4-A788-009027ABA5D0}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar4.dll"
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update --> MsiExec.exe /X{34957B51-9676-41CE-9E52-44AE91B73F1C}
Intel® PRO Network Adapters and Drivers --> Prounstl.exe
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
Logitech Audio Echo Cancellation Component --> MsiExec.exe /X{BEF726DD-4037-4214-8C6A-E625C02D2870}
Logitech Legacy USB Camera Driver Package --> "C:\Program Files\Common Files\LogiShrd\LogiDriverStore\legacyqcam\11.00.1217\LgDrvInst.exe" -remove -instdir"C:\Program Files\Common Files\LogiShrd\LogiDriverStore\legacyqcam\" -enumdelay=2000 -enabledifx -forcedelete -usbhubsfirst -forceremove -cumulativeremove -promptuninstall -arpregkey"legacyqcam_11.00" /clone_wait /hide_progress
Logitech QuickCam --> MsiExec.exe /X{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}
Logitech QuickCam Driver Package --> "C:\Program Files\Common Files\LogiShrd\LogiDriverStore\lvdrivers\11.50.1145\LgDrvInst.exe" -remove -instdir"C:\Program Files\Common Files\LogiShrd\LogiDriverStore\lvdrivers\" -enumdelay=2000 -enabledifx -forcedelete -usbhubsfirst -forceremove -cumulativeremove -promptuninstall -arpregkey"lvdrivers_11.50" /clone_wait /hide_progress
Macromedia Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Memories Disc Creator 2.0 --> MsiExec.exe /X{2E132061-C78A-48D4-A899-1D13B9D189FA}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
MVision --> MsiExec.exe /I{35725FBC-A136-4A46-9F29-091759D9BB93}
NVIDIA Windows 2000/XP Display Drivers --> rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nvdd.inf
Palm --> MsiExec.exe /X{ADAED43C-BBD9-42C5-8B21-F4FBFA81E3C3}
Pdf995 (installed by TaxCut) --> C:\Program Files\pdf995\setup.exe uninstall
PdfEdit995 (installed by TaxCut) --> C:\Program Files\pdf995\res\utilities\thinsetup.exe - uninstall
Pinnacle Hollywood FX 4.6 --> C:\WINDOWS\unvise32.exe C:\Program Files\Pinnacle\Hollywood FX 4.6\uninstal.log
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Skype™ 3.6 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
Sound Blaster Live! --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{96E16100-A77F-4B31-B9AD-FFBA040EE1BD}\SETUP.EXE" -l0x9
SplashID --> "C:\Program Files\InstallShield Installation Information\{9DBBC53C-AD7B-44ED-91A7-7568B51182F8}\setup.exe" -runfromtemp -l0x0009 -removeonly
SplashShopper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0681859-D086-4384-B204-386FA7D80A5B}\setup.exe" -l0x9
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Studio 8 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{53EF6570-21A4-47ED-A40A-E6470A5677A3}\Setup.exe" -l0x9 UNINSTALL-L0x9 -c
Studio Content CD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4C643986-DE3C-4737-8472-CCEC36CCC267}\Setup.exe" -l0x9
TaxCut 2004 --> C:\Program Files\TaxCut04\Program\removetc.exe
TaxCut California 2007 --> MsiExec.exe /X{5FF4A578-4588-4ACF-8317-7191FC45F3E1}
TaxCut Premium + State 2007 --> MsiExec.exe /X{663E217E-FC26-4249-9E8E-F190CD63E737}
TaxCut Premium 2005 --> C:\PROGRA~1\TaxCut05\Program\removetc.exe
TaxCut Premium 2006 --> C:\PROGRA~1\TaxCut06\Program\removetc.exe
TurboTax Deluxe 2007 --> C:\Program Files\TurboTax\Deluxe 2007\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2007\Uninstall.log" -NoGui
Windows Backup Utility --> MsiExec.exe /I{76EFFC7C-17A6-479D-9E47-8E658C1695AE}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WordPerfect Office 2002 --> C:\WINDOWS\Corel\uninst32.exe
WordPerfect Office 2002 --> C:\WINDOWS\Corel\Uninst32.exe
Yahoo! Companion --> rundll32.exe C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\YCOMP5~1.DLL,DllCommand ui
Yahoo! Internet Mail --> C:\WINDOWS\System32\regsvr32 /u /s C:\WINDOWS\DOWNLO~1\ymmapi.dll
Yahoo! Messenger --> C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG
Yahoo! Messenger Explorer Bar --> C:\WINDOWS\System32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\MESSEN~1\YHEXBM~1.DLL


-- Application Event Log -------------------------------------------------------

Event Record #/Type7941 / Warning
Event Submitted/Written: 04/27/2008 00:43:45 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}', feature 'QuickCam' failed during request for component '{3BBB8098-03C8-48DC-AA83-9B2159E12E0D}'

Event Record #/Type7940 / Warning
Event Submitted/Written: 04/27/2008 00:43:45 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}', feature 'QuickCam', component '{B52C7B4D-F46F-438C-ADF2-05A138C57757}' failed. The resource 'HKEY_CURRENT_USER\Software\Logitech\InstallerKeys\QCDesktopShortcutKey' does not exist.

Event Record #/Type7939 / Warning
Event Submitted/Written: 04/27/2008 00:43:45 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}', feature 'QuickCam' failed during request for component '{3BBB8098-03C8-48DC-AA83-9B2159E12E0D}'

Event Record #/Type7938 / Warning
Event Submitted/Written: 04/27/2008 00:43:45 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}', feature 'QuickCam', component '{B52C7B4D-F46F-438C-ADF2-05A138C57757}' failed. The resource 'HKEY_CURRENT_USER\Software\Logitech\InstallerKeys\QCDesktopShortcutKey' does not exist.

Event Record #/Type7937 / Warning
Event Submitted/Written: 04/27/2008 00:43:45 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}', feature 'QuickCam' failed during request for component '{62BA7C13-20BB-41F7-A6A4-482632CE53D4}'



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type36863 / Error
Event Submitted/Written: 04/27/2008 00:42:34 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The IMAPI CD-Burning COM Service service failed to start due to the following error:
%%1053

Event Record #/Type36862 / Error
Event Submitted/Written: 04/27/2008 00:42:34 PM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.

Event Record #/Type36847 / Error
Event Submitted/Written: 04/27/2008 00:39:08 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The avast! Standard Shield Support service failed to start due to the following error:
%%2

Event Record #/Type36817 / Error
Event Submitted/Written: 04/27/2008 00:14:13 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The avast! Standard Shield Support service failed to start due to the following error:
%%2

Event Record #/Type36811 / Warning
Event Submitted/Written: 04/27/2008 10:59:10 AM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.



-- End of Deckard's System Scanner: finished at 2008-04-27 12:48:14 ------------


As stated above I could not get Kaspersky to run, but have included the report from SDFix instead, just in case it is helpful:

SDFix: Version 1.175
Run by Shannon on Sat 04/26/2008 at 02:21 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\SYSTEM32\ADDXA.EXE - Deleted
C:\WINDOWS\SYSTEM32\APICJ32.EXE - Deleted
C:\WINDOWS\SYSTEM32\APIIA.EXE - Deleted
C:\WINDOWS\SYSTEM32\ATLPN.EXE - Deleted
C:\WINDOWS\SYSTEM32\FTPUPD.EXE - Deleted
C:\WINDOWS\SYSTEM32\MFCBV32.EXE - Deleted
C:\WINDOWS\SYSTEM32\MSOV.EXE - Deleted
C:\WINDOWS\SYSTEM32\NETFV32.EXE - Deleted
C:\WINDOWS\SYSTEM32\SYSTI32.EXE - Deleted
C:\WINDOWS\system32\TFTP1664 - Deleted
C:\WINDOWS\system32\TFTP1980 - Deleted
C:\WINDOWS\system32\TFTP2068 - Deleted
C:\WINDOWS\system32\TFTP2708 - Deleted
C:\WINDOWS\system32\TFTP292 - Deleted
C:\WINDOWS\system32\TFTP2920 - Deleted
C:\WINDOWS\system32\TFTP3908 - Deleted
C:\WINDOWS\system32\TFTP536 - Deleted
C:\WINDOWS\system32\TFTP592 - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1353.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-26 14:37:02
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher]
"TracesProcessed"=dword:0000007d
"TracesSuccessful"=dword:00000003

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:YServer Module"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\WINDOWS\\system32\\dpvsetup.exe"="C:\\WINDOWS\\system32\\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\\WINDOWS\\system32\\rundll32.exe"="C:\\WINDOWS\\system32\\rundll32.exe:*:Enabled:Run a DLL as an App"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 28 Jan 2008 1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 28 Jan 2008 2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Sat 8 Sep 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

BC AdBot (Login to Remove)

 


#2 ken545

ken545

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Posted 13 May 2008 - 12:31 PM

Hello RoboLobo

Welcome to the Bleeping Computer Malware Removal Forum, sorry for the delay in responding, but the amount of people posting with infected computers is through the roof and we sometimes can't get to logs as fast as we would like to. If you have not resolved this issue and still need assistance, post a new HJT log as your system may have changed since your original post.


Download Trendmicros Hijackthis to your desktop.
Double click it to install
Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

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#3 RoboLobo

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Posted 28 May 2008 - 11:07 PM

Hi Ken,

Thanks for your reply. Here is the new log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:15:18 AM, on 5/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Class - {63F1A1BF-6292-25D0-A3BA-12D30D817406} - C:\WINDOWS\javaqi32.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [javack.exe] C:\WINDOWS\javack.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u...can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://fw1sac1.email.fws.gov/iNotes6W.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1945674c578d00...ip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1099460755702
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

--
End of file - 9918 bytes

#4 ken545

ken545

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Posted 29 May 2008 - 03:47 AM

Hello,

You still have some nasty entires in your log.

Download the Stand Alone Version of CWShredder to your desktop.
  • Open CWShredder
  • Check for Updates
  • Close out the program. <-- Dont run it yet

    Boot your computer into Safemode
    • Go to Start> Shut Off your Computer> Restart
    • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
    • This will bring up a menu.
    • Use the Up and Down Arrow Keys to scroll up to SAFEMODE
    • Then press the Enter on your Keyboard
    Tutorial if you need it How to boot into Safemode


    Open CWShredder
  • Double-click on CWShredder.exe.
  • Click Fix and click OK at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click Next and then Exit .




Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O2 - BHO: Class - {63F1A1BF-6292-25D0-A3BA-12D30D817406} - C:\WINDOWS\javaqi32.dll (file missing)

O4 - HKLM\..\Run: [javack.exe] C:\WINDOWS\javack.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1945674c578d00...ip/RdxIE601.cab








Please download OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\javaqi32.dll
    C:\WINDOWS\javack.exe

  • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
  • Click the red Moveit! button.
  • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.





Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a Hijackthis log.


Post these so I can see them please
1. CWShredder log
2. OTMoveIt log
3. Malwarebytes log
4. New HJT log

mvp_host.pngConsumer Security 2007-2008-2009-2010-2011-2012-2013-2014



donate.gif Please consider a donation to help me keep up my fight against malware.

 

Just a reminder that threads will be closed if no response in 3 days


#5 RoboLobo

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Posted 29 May 2008 - 11:17 PM

Here is the latest....Thanks!!


CWShredder log:

**** Run Keys ****

RUN: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
RUN: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
RUN: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
RUN: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
RUN: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
RUN: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
RUN: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
RUN: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
RUN: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
RUN: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe


**** Browser Helper Objects ****

BHO: [Adobe PDF Reader Link Helper] C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: [Skype add-on (mastermind)] C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO: [AVG Safe Search] C:\Program Files\AVG\AVG8\avgssie.dll
BHO: [Spybot-S&D IE Protection] C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
BHO: [SSVHelper Class] C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
BHO: [Google Toolbar Helper] c:\program files\google\googletoolbar4.dll


**** IE Toolbars ****

TOOLBAR: [&Yahoo! Companion] C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
TOOLBAR: [&Google] c:\program files\google\googletoolbar4.dll


OTMoveIt2 Log:

File/Folder C:\WINDOWS\javaqi32.dll not found.
File/Folder C:\WINDOWS\javack.exe not found.

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 05292008_202649



Malwarebytes' Anti-Malware 1.13
Database version: 800

9:10:36 PM 5/29/2008
mbam-log-5-29-2008 (21-10-36).txt

Scan type: Quick Scan
Objects scanned: 59432
Time elapsed: 23 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:14:26 PM, on 5/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Corel\WordPerfect Office 2002\Programs\wpwin10.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u...can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://fw1sac1.email.fws.gov/iNotes6W.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1099460755702
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

--
End of file - 9666 bytes

#6 ken545

ken545

    Malware Response Team


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Posted 30 May 2008 - 03:53 AM

Good Morining,

Lets remove these with HJT.

Don;t know what this one is, if its something you use and know to be safe then keep it
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://fw1sac1.email.fws.gov/iNotes6W.cab

This is bad
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -



Please download ATF Cleaner by Atribune to your desktop.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up



  • Your Java is out of date and leaving your system vulnerable.
  • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
  • It should have an icon next to it:
    Posted Image
    Select it and click Remove.
  • Reboot your system.
  • Then go to the Sun Microsystems and install the update
  • Java Runtime Environment (JRE) 6 Update 6 <--This is what you need to download and install.
  • If you chose the online installation, it will prompt you to run the program.
  • If you chose the offline installation, you will be prompted to save the file and you can run it from wherever you saved it.
  • Then after install you can verify your installation here Sun Java Verify
I like to to do the offline installation and save the setup file in case I may need it in the future


Everything else looks fine :thumbsup: How is your system running now???

mvp_host.pngConsumer Security 2007-2008-2009-2010-2011-2012-2013-2014



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#7 ken545

ken545

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Posted 25 June 2008 - 03:44 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

mvp_host.pngConsumer Security 2007-2008-2009-2010-2011-2012-2013-2014



donate.gif Please consider a donation to help me keep up my fight against malware.

 

Just a reminder that threads will be closed if no response in 3 days





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