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Virus/spyware/trojens Infection.


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4 replies to this topic

#1 koolcampers

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Posted 26 April 2008 - 04:15 PM

I had a laundry list of viruses and trojens and spyware. I read a lot of posts and learned to get AVG and Malwarebytes and used them. I still could not get rid of the troubles. Finally, I sat up watching the scans waiting to see what was actually happening. My power setting were turning off my computer's hard drive. The scans were never finishing, I have an older out of date AMD Compaq which is slower than most systems today. I let the scans run after resetting the power saves to never and was able to get back a frail system. Now however almost all web content shows small rectangular boxes with a small red box and a blue triangle and a green cube inside the outline these absent icons are were pictures or images should be. I'm not sure how to restore these icon/images.

I also read that Java is a good place for viruses to hide and that I should delete older copies of Java and get a new copy to from Sun/Java. Should I still do this?

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#2 Teenage.Zombiee

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Posted 27 April 2008 - 07:07 AM

Hi koolcampers :thumbsup:

Yes, it is very important to update java and delete old versions because they can be exploited by malware.

Teenage.Zombiee is back ! :halloween:


#3 ruby1

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Posted 27 April 2008 - 08:09 AM

what you CAN also do is to post on here the report from the Malwarebytes scan if you still have it ( or rerun the scan and post its results ) ? then the Experts can see what might be going on and advise you on appropriate cleaning tools?

what also is your windows version? :thumbsup:

#4 koolcampers

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Posted 29 April 2008 - 03:16 PM

In order to see the images that are absent I right click on the images and then click "show picture" and the image shows up. It is very tedious and takes a long time to view just one page. I'll postmy Malwarebytes scan, next.

Ruby, I'm running XP service pack 2.

#5 boopme

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Posted 29 April 2008 - 10:33 PM

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.
Also after the MBAM please run SUPERAntispyware and post it's log,thanks.

Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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