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Posted 25 April 2008 - 09:20 PM
Posted 25 April 2008 - 10:12 PM
Disabling System Restore as the first step when attempting to clean or scan for malware is not advisable as you will loose all previously stored restore points. Unfortunately, some anti-virus vendors still recommend doing this before attempting malware removal and many folks follow that advice. This is really not a good practice when dealing with infected computer systems. Turning System Restore off and then turning it back on has some risk associated with it since that feature does not always work as intended. Further, there is always a possibility of something going wrong during the malware removal process and you end up with more problems. Without a restore point to fall back on, you are then stuck with a limited means of restoring your system such as a Repair Install or Reformat. Although System Restore is not 100% guaranteed to work all the time, it at least gives you another option. See "System Restore and malware removal - what is best practice?" and "Should I purge all my restore point BEFORE removing infection?".
i recommend before running avg to remove a trojan to disable system restore because a trojan can hide there and also in norton quarranteen
Posted 25 April 2008 - 11:03 PM
Posted 25 April 2008 - 11:18 PM
Edited by quietman7, 25 April 2008 - 11:18 PM.
Posted 26 April 2008 - 06:55 PM
Posted 27 April 2008 - 06:56 AM
You can set AVG to ignore this file or you can upgrade AVG to the latest version.
avg6 detected the virus located in c\windows\system32\msCMTsrvc.exe
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