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Added A New Dvd Burner - Now It Does Not Work


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7 replies to this topic

#1 fire_poi

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Posted 25 April 2008 - 08:41 PM

I have added a new DVD burner on top of the CD-Rom that I have already installed in my computer. I installed the new drive in line with the old drive. I assigned the old drive as the master and the new drive as the slave. Both drives are recognized in my computer and are listed in the Control Panel. When i boot up i get the error message:


InCD disabled itself because it has detected an incompatible Sonic UDF software. Please uninstall this software if you wish InCD to be enabled after the next reboot.

Also the old CD drive which as I said shows up in My Computer does not recognize a CD in the drive.

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#2 garmanma

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Posted 25 April 2008 - 09:51 PM

Run this application from Doug Knox for the CD drive
http://www.dougknox.com/xp/scripts
Uninstall the Sonic software. Much better applications are Here
Also check out http://www.imgburn.com/
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#3 fire_poi

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Posted 25 April 2008 - 10:07 PM

I ran the don knox but it still tells me to insert a disk in the drive

#4 fire_poi

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Posted 25 April 2008 - 10:16 PM

i also uninstalled the listing for Sonic in add and remove programs but still get the same error message on start up

#5 DaChew

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Posted 25 April 2008 - 10:38 PM

download imgburn, there's a tool in it we need

the dvd burner should be master at the end of the cable till we get this problem fixed

disconnect the other drive

Edited by DaChew, 25 April 2008 - 10:40 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#6 DaChew

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Posted 25 April 2008 - 10:43 PM

this is the tool, use copy to clipboard and paste into a reply


===============================================
Filter Driver Load Order - ImgBurn v2.4.0.2
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: MxlW2k
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: MxlW2k
File Name: C:\WINDOWS\system32\Drivers\MxlW2k.sys
File Version: 1.0.1.109
File Description: MusicMatch Access Layer KMD
Product Name: MusicMatch Access Layer
Product Version: 1.0.1.109
Company Name: MusicMatch, Inc.
Copyright: Copyright © 2000 MusicMatch, Inc.

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Edited by DaChew, 25 April 2008 - 10:43 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#7 fire_poi

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Posted 26 April 2008 - 02:15 AM

not sure what you want me to do with the tool - am i posting it in a reply to you?

#8 DaChew

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Posted 26 April 2008 - 06:47 AM

download imgburn

make sure your burner is selected

tools

filter driver load order

copy to clipboard

paste into a reply here
Chewy

No. Try not. Do... or do not. There is no try.




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