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Virus, Malware, What?


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9 replies to this topic

#1 Gurl

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Posted 25 April 2008 - 07:42 PM

Okay, I was moving right along, no problems whatsoever with my computer. I have Ad Aware, Spyware Blaster, AVG all loaded and working fine. Then all of a sudden today I start getting the BSOD, with a different message each time. I have gotten the 0X000000F7, 0X0000008E, and the "a driver has overrun a stck based buffer" to name just a few. The computer just reboots whenever. I tried to get AVG to work, says that the files are corrupted, now the antispyware isn't working either. IE and Firefox both crash. I tried to run an online virus checker, crashes the browser. I am at my wits end! I have not opened any email or even been on the web much today. I never open links I don't know. I tried to uninstall AVG and re-install and I got a "file is corrupted message and I cannot get it to install.

What do I need to do at this point??

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#2 boopme

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Posted 25 April 2008 - 07:55 PM

See if this will run
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Gurl

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Posted 25 April 2008 - 09:04 PM

Okay, I have had to run it over 5 times, the computer keeps crashing. Now I get the BSOD and a message "Bad_pool_header". Should I just roll back the settings to a known good setting??

Here is the logfile:Malwarebytes' Anti-Malware 1.11
Database version: 683

Scan type: Quick Scan
Objects scanned: 47013
Time elapsed: 9 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 DaChew

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Posted 25 April 2008 - 09:08 PM

To receive help, you should instead provide a detailed description of your problem................and your operating system


I missed this part, do you have cd for your OS?
Chewy

No. Try not. Do... or do not. There is no try.

#5 DaChew

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Posted 25 April 2008 - 09:10 PM

SpywareBlaster 4.0


Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.


and what version of AVG are you running, I see a potential conflict here?
Chewy

No. Try not. Do... or do not. There is no try.

#6 Gurl

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Posted 25 April 2008 - 09:16 PM

Okay, I am running XP Pro, I was running the latest version of AVG (before 8.0), and had it set to update itself. I only had the one antivirus and then the Spyware Blaster also. I have never run into something like this. I just tried to open the Spyware Blaster program and it gave me a million pop up boxes and it was in some foreign language. It locked up the computer, I had to do yet another forced shutdown. I am about to throw the damn thing out the window (not pun intended).

#7 boopme

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Posted 25 April 2008 - 09:23 PM

Hello there is too much going on here. Probably way to infected. I feel the best course of action is Posting an HJT Log.

Please follow the instructions in this tutorial for posting a HijackThis Log.
Preparation Guide for use before posting a HijackThis Log


After you have created it,post the log here HijackThis Logs and Malware Removal and NOT in this topic,thanks.

Click on New Topic and copy/paste the entire log into the reply. Give it a relevant title.
Once you have posted the log DO NOT reply to it or change it until contacted or advised to do so by the HJT Team tech.
Should you have any other questions about this ask those here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 DaChew

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Posted 25 April 2008 - 09:30 PM

can you get into safe mode and try a system restore back a ways before these problems happened?
Chewy

No. Try not. Do... or do not. There is no try.

#9 Gurl

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Posted 25 April 2008 - 09:38 PM

I just went and checked, my lovely husband turned off system restore. Long story, but he had been caught online and now looks for ways to cover his tracks, so now my computer is jacked up with viruses and garbage. I tried to password protect it, but somehow he got around that.
Anyway, I will post the hijack this log now as instructed, thanks!!

#10 boopme

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Posted 25 April 2008 - 11:06 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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